AJAZZ Geeks AK33S 82 Key Mechanical Keyboard

Received mine in the mail today, but it has really weird problems. I can't seem to type some key combinations. For instance: Left-Alt + Left-Shift + N I've tested this with a USB key-code grabber. Nothing is coming over the wire. They keyboard just doesn't produce ANY codes when that combination is typed. Also dead: the same combo, but with comma, U, Y, and P. Right-Alt + Left-Shift + N works fine. Are there any programmable modes for this keyboard? There were no instructions provided in english. But if this is just "how it is" then this keyboard is pretty useless to me. As a Mac developer I swap the Alt and Windows key. So this is essentially Cmd-Shift-N (New Folder -- and about a billion other things) on a Mac. If I can't find a solution, I'm going to return it as defective.

i had bought one of these bad boys (white with blue LED / blue keys, the brightness is unbelievable, plenty of light bleeding through the keys. Looks beautiful. The caps lock is a pink LED colour, honestly if i knew how to solder on different LED colours, the bright blink with pink is drop dead gorgeous colour scheme =) I did initially order via massdrop, then found the same board cheaper from china with much quicker shipping.

> "The current estimated shipping date is 9/13." 🙄 I think I'm done with Massdrop, unless for truly unique things: bigger hassle, more risk, longer wait -- and in this case more expensive too.