Boker Plus Tactical Pen CAL .45 Titanium Discussions | Drop

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Boker Plus Tactical Pen CAL .45 Titanium

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Boker Plus Tactical Pen CAL .45 Titanium

Mar 15, 2017

You are rolling the dice ordering these pens. First I got the wrong pen, then what was supposed to be "the correct pen." Neither of them wrote for more than a couple days. Useless paperweights now. Very upset as this was my first drop participation. Wish I could send them back for a refund, but I am guessing that I would have to pay the shipping. What a let down. DON'T DO IT!!

m.alkhalell

Mar 18, 2017

petefreudI would be interested in buying them!

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petefreud

Mar 18, 2017

m.alkhalellYou want to buy the junk I received? I will gladly sell them to you for what I paid. Just give me the word!

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m.alkhalell

Mar 18, 2017

petefreudYes I would! Please send me some pictures and a price! Thanks!

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JonasHeineman

5987

Apr 21, 2017

petefreudSorry to hear that. Boker warranties everything they make against manufacturer defect, if you'd like help with an exchange, you're welcome to submit a help ticket through My Transactions in your member profile.

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petefreud

Apr 21, 2017

JonasHeinemanJust submitted a ticket. Looking forward to having a really cool pen that can actually write!

JonasHeineman

5987

Apr 21, 2017

petefreudGood stuff. If it's just the refills, maybe we can just send you some cartridges...I think they are LAMY...

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petefreud

Apr 21, 2017

JonasHeinemanSo hopefully that can happen. Will update comment when/if resolved.

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petefreud

Apr 24, 2017

JonasHeinemanNo such luck. I guess I will let you know what happens.... ugh
Harley (Massdrop Community Support) Apr 24, 1:51 PM PDT
Hello Pete,
Thank you for contacting Massdrop support! I am sorry to hear that you are needing a replacement Boker Plus .45 caliber pen and I would be happy to help!
This particular vendor asks that members contact them directly for replacement units. You can reach them here: https://www.boker.de/us/warranty.html
When you contact them, please make sure you provide your transaction ID and have your proof of purchase ready. You can download a PDF copy of your receipt by visiting the transactions page in your member account and clicking the "Download Receipt" button in the appropriate transaction.
We want to make sure you are taken care of, so please let us know about your experience working with this vendor. If we can do anything else to help, feel free to contact us.
Best, Harley