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TristanWilliamJamesVanBuskirk
4
Jan 30, 2018
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Has anyone received a slim that has a short in it? I got mine when Massdrop was having the sale on several ready to order items so I bought it, and a month or so ago it started to not show up on my computer if i moved it the slightest, and id have to re plug stuff and hope that they get that 'sweet spot' where it actually connects. I tried different cables, usb ports, and it all seems to point at the device itself. I'd rather not just have something sitting on my desk that i can't use consistently
roflplatypus
24
Feb 22, 2018
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TristanWilliamJamesVanBuskirkI've had the issue where barely touching the headphone port causes it to go silent. I emailed support about it.
roflplatypus
24
Feb 22, 2018
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TristanWilliamJamesVanBuskirkYeah I'd recommend emailing their support. The CEO (!) got me an RMA approval in less than two hours.
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