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Product Description
Modeled after an original Soviet “Spetsnaz” entrenching tool, this Special Forces Shovel from Cold Steel is suitable for utility or self defense. Made with a stout hardwood handle and a carbon steel head, it’s built to take abuse in the field Read More
So they offered me $5 each (I bought two). Somebody mentioned that they started at $5 but they went up to $7 so they could order it on amazon. I mentioned that to them and they said I can return them or get $5 and there were no other options.
What’s up with that?
likethereindeerSame issue. I filed a BBB complaint and FTC complaint. Would suggest everyone who didn't get a $7+tax (actual cost of replacement) do the same.
Support got back to me regarding the sheaths that were missing from the two shovels I purchased. They're unable to get them however offered me 10 dollars off. Can't say I'm thrilled given how damn sharp these things are but oh well, not on Drop. I'll write an actual review on them when i get to using them.
The_EnquirerNo. The ONLY reason I ordered this was for the sheath. I already have the shovel and only thought it was a good deal with the sheath. I just received mine yesterday and have not heard back yet. This is going back at their expense.
Not to brag, but I can afford eating the $0.64 difference. I also feel $26.35 is still a good deal for this shovel + sheath. I've been wanting one for a while now.
I received mine yesterday. Edge has some burs that I'll need to sharpen out. It DID NOT come with the sheath. I've reached out to Drop Support about this and will update when I get a response. Did anyone else get their's with a sheath?
Working in the eCommerce Parcel Shipping industry my self, I don't think this is on Drop. If I understand how Drop platform is set up, merchants list their products on Drop and fulfill them themselves. So, this is most likely on the seller than Drop. Also, the upfront cost both in time and money is probably greater than the $7 sheath I got from Amazon. Also, they have offered to refund me the cost of buying the sheath on my own.
Just received this:
Amy (Drop Community Support)
Jan 15, 9:57 AM PST
Hi there,
Good news, you should be receiving tracking in the next 1-3 days. Our vendor is working hard to ship these out.
Sincerely,
Drop Community Support
I sent drop an email about this on the 10th. This was the reply:
Thank you for reaching out to Drop Community Support.
After reviewing all the details it appears that I am going to have to reach out to a cross functional team member to gather the rest of the information, once we have everything we will reach out.
Best.
Travis
No follow up response yet.