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Jan 12, 2016
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Apologies for the delay. Our vendor was at CES and just got back to us with the documents that we needed. Please see the below set of instructions.
1. Go see an audiologist to have your ear impressions created. Have them follow the guidelines on this document: http://dro.ps/audiologist_instructions
2. Fill out this form with your order details: http://dro.ps/ctm_order_form
3. Ship both your impressions AND order form to:
Clear Tune Monitors
5528 Commerce Dr
Orlando, FL 32839
**Please use a ship method that comes with a tracking number, for CTM’s reference
4. It will then take 4-5 weeks for production
5. Once the CTM IEMs are completed, CTM will ship the finished IEM to you directly.
If there's any questions or feedback at any point throughout this process, please feel free to reach out to CTM at info@cleartunemonitors.com or Massdrop by clicking the contact support button in your transaction page.
Expect an update from us by the end of the day Pacific Time on 1/18 or sooner if something comes up.
Jan 12, 2016
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