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Showing 1 of 50 conversations about:
madhockeydad
4
Feb 27, 2015
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Hi. I sent out the ear impressions over two weeks ago - closer to 3 weeks. I have pinged Piotr about 5 times and heard nothing. Anyone else having a similar experience?
Bluejay
5
Mar 2, 2015
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madhockeydadAre you in the USA? If you shipped via USPS (non-express), it might take 2-4 business weeks. He'll let you know when he receives your IEMs! As far as communication with him, I believe he responds fastest to emails. Send an email to "info@thecustomart.com" and give it a day or two MAX (he'll probably respond on the same day. Besides that you just have to sit tight! Haha from experience the wait is the most nerve-wracking part :P
CustomArt
269
Custom Art
Mar 3, 2015
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madhockeydadHi!
What's your name? I don't see orders by nicknames.
We are replaying to our email normally (within few minutes to hours top). We are also checking out our spam folder every day.
If for some reason you cannot reach us please go through massdrop
Thank you and sorry for any inconvenience. Piotr
What's your name? I don't see orders by nicknames.
We are replaying to our email normally (within few minutes to hours top). We are also checking out our spam folder every day.
If for some reason you cannot reach us please go through massdrop
Thank you and sorry for any inconvenience. Piotr
JackYak
4
Mar 4, 2015
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madhockeydadI am still waiting for the IEMs as you, but I think it's normal for this type of product. However, I had no problems to contact Piotr, indeed I exchanged many emails with him and he always answered in a few hours.
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