Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Looks like there’s some confusion surrounding the warranty status of these Fiio X5 2nd Generation Players. Taken from our FAQ:
Q: Is Massdrop an authorized seller of each product? Do you offer product warranties? A: Massdrop isn’t a store or retailer; we are an online platform that makes it possible for people to buy together. As a result, our relationships with vendors are less typical than a normal online store. All warranties, product defects, or malfunctions should be handled directly with the manufacturer. If they are unwilling to honor their product warranty, contact us within the manufacturer’s warranty period and we will coordinate the product exchange or repair on your behalf.”
If you ever have an issue with the manufacturer not honoring their warranty please reach out to Massdrop support and we'll take care of you within the manufacturer's warranty period.
Additionally, I can assure you these are definitely 2nd gen players. The silicone case in the photos was mistakenly shot and our sample has already gone to storage. I am working on getting it back to be re-shot (as well as the X1) but in the meantime rest assured that this is the real deal X5 2nd Gen player.
Thanks for your questions! If there’s anything else you want to know, respond to this post and I’ll get you an answer : )
Best, Nic
The player is great, the case is garbage, and I need a replacement. I was really hoping to find something like the case from my old iRiver H320 but I can't find anything like it.
Something like this: