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Showing 1 of 74 conversations about:
FIYTA Aeronautics Collection Automatic Watch
seb91chti
4
Sep 19, 2020
Hi,
Do you have an email to contact fiyta?
Réponse drop ans email blocked :
David Querubin (Drop Community Support)
Sep 16, 2020, 1:25 PM PDT
Hi there,
This is David from Drop Support. Thank you for contacting us! I sincerely apologize that your watch arrived not as expected and I am happy to help.
I'm happy to see that your watch came with a manufacturer's warranty! This particular vendor asks that customers contact them directly for replacement units. You can reach them here: http://www.fiyta.com/custom/security.html
When you contact them, please make sure you provide the following information:
-Your first and last name
-Product name
-Description of issue
-Drop receipt
You can download a PDF copy of your receipt by visiting the transactions page in your account and clicking the "Receipt" button in the appropriate transaction.
We want to make sure you are taken care of, so please let us know about your experience working with this vendor. If we can do anything else to help, feel free to contact us.
Best Regards,
David
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