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bsyoun
2
Feb 22, 2018
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I just received the palm rest and found out this... what should I do in this case...? I don't see any RMA request link in Massdrop.
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Feb 22, 2018
fer.real
528
Keyboard Club Member
Apr 8, 2018
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bsyounI just bought a GMMK from their website. It arrived non-functional. It seems their quality control is lacking.
Apr 8, 2018
Etyrnus
6
Apr 12, 2018
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fer.realTheir (Glorious PC Gaming ) customer service has been excellent in my experience. They even helped me out when I had made a mistake on an order and didn't realize it until the order was delivered.
Apr 12, 2018
fer.real
528
Keyboard Club Member
Apr 12, 2018
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EtyrnusYes, I agree, their customer service was very good.
Apr 12, 2018
bsyoun
2
Apr 12, 2018
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bsyounI got the new set of the palm rest without returning the defect ones. Customer Service was handled by Massdrop though. It was great service. Thanks all!
Apr 12, 2018
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