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180 requests
Product Description
HydraPak thought of everything when designing its abrasion-resistant Trek Kit 3L, making it useful for any hiking, camping, or backcountry excursion. The versatile bottle holds 3 liters and can be used as a mobile hydration reservoir or a water storage system Read More
Just received my drop today, only came with part of the order. Missing the Plug-n-play cap and Hydrant tube with silicone squeeze bulb and pressure-activated valve.
So just got the bladder and the speed cups. Any update if the second part will be coming?
Sent me "Seeker" water storage bag... missing the following... not impressed
Plug-n-play cap
Hydrant tube with silicone squeeze bulb and pressure-activated valve
Dust cover and pack clip
Pour spout
36 in (91.4 cm) silicone tube
Zippered storage bag
Silicone lubrication
Basic care and use instructions
Bosun52I also only received the reservoir itself... I'm missing all of the other components listed above! Displeased... :(
To reiterate the above:
Sent me ONLY the "Seeker" water storage bag... missing the following:
Plug-n-play cap
Hydrant tube with silicone squeeze bulb and pressure-activated valve
Dust cover and pack clip
Pour spout
36 in (91.4 cm) silicone tube
Zippered storage bag
Silicone lubrication
Basic care and use instructions
This may be it.... received from Hydrapak this email.... the end is near.
Hello Greg,
We will send you a a complete Trek Kit. At you earliest convenience, please reply with your mailing address and we'll ship that out as soon as possible. Thank you!
Alyssa Armstrong
Customer Service Department
6605 SAN LEANDRO ST., OAKLAND CA 94621
TEL +1 510-632-8318 / service@hydrapak.com / hydrapak.com
Bosun52I got a slightly different message from Alyssa, asking for me to return the Seeker 3L to them, but that they would send me a full kit.
Customer Service
4:45 PM (15 hours ago)to me
Hello Mark,
We will send you a complete Trek Kit. Your shipment will leave tomorrow via USPS. Later, you will receive an email confirmation along with a tracking number. We ask that you send us back the original 3L Seeker, we will provide a prepaid shipping label with the shipment coming to you. Thank you in advance!
Alyssa ArmstrongCustomer Service Department 6605 SAN LEANDRO ST., OAKLAND CA 94621
TEL +1 510-632-8318 / service@hydrapak.com / hydrapak.com
Just to be clear... the weight for the trek kit is listed as 2.1oz, while Hydrapak lists 3.3oz as the weight for the Seeker 3L. I'm expecting 5.4oz total?
Is the silicone tubing 1/4 inch in diameter? I have a katadyn befree 3 liter that I am making a gravity system out of and I think I can use some of these attachments and the seeker to help.