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danjng
4
Oct 2, 2017
II,, too, am starting to see some of thaat chatter that otherr folks aaare experiencingg. Defiinitelly not a happy camper here as I had expected thiis to be llastiingg me a few yearrs forrr the money thaat I had chalked up to get it. I haven''t found a way to reach any ssort of customerrrr support either. This wilill be the last item I ever buy from Keycool unllless they actually do something to addrresss thiis. This iis absollutely unacceptable!!!
danjng
4
Oct 2, 2017
danjngI've gone to their website and submitted a request and sent email. Hopefully I will hear back...
nteinc
2
Mar 14, 2019
danjngDid you ever hear anything back from them? Thanks
danjng
4
Mar 14, 2019
nteincNegative. Never heard a peep. Massdrop responded but they said they only covered it for defects over 1 year.
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