Massdrop Objective 2 Headphone Amp: Desktop Edition Discussions | Drop

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Massdrop Objective 2 Headphone Amp: Desktop Edition

Audiophile

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Urbankid

Nov 23, 2015

Mass drop,
you need to contact your manufacturer!! They have possibly glued the two philips screw bolt on the left side of the face plate and just can't get it out.
I tried to open the front cover to place the two batteries. Two screws on the right side came off nice and easy... but the two on the left just won't come off. not only that, I tried to un screw it and it is so hard now the head of the screws is all stripped off.
I am so upset. I tried to un screw the back plate and all four screws come off nice and easy.
I now am stuck with the two stripped screws on the front!!
I don't think I am the only one with this problem. I have read other user posting the exact same issue.

Nov 23, 2015

nelson

5275

Dec 2, 2015

Urbankid @Urbankid
That certainly shouldn't be the case. The case is held together by the screws only. The problem you are seeing definitely isn't normal, you should open a support ticket via the support page.

Dec 2, 2015

ulogin

Dec 3, 2015

Urbankid"Two screws on the right side came off nice and easy... but the two on the left just won't come off. not only that, I tried to un screw it and it is so hard now the head of the screws is all stripped off."
Same here. Screw (one in my case) would not come off, and the head is stripped off after my multiple attempts.
And this is especially annoying as Massdrop reps (Will?) have been dismissing the problem. Get someone who "open jars at home" to do it? Come on.
And do I want to do a RMA for this one? No. I had already done a RMA with them, with them screwing things up and ship the replacement to my old address.

Dec 3, 2015

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