Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Massdrop Community, A few weeks ago my HD 6XX headphones were delivered to my doorstep (nov 14th). Exactly 2 minutes after delivery, they were stolen from my doorstep as witnesses from my Ring Doorbell security camera. I was distraught - I contacted my local police department, my post office, and Massdrop - and I even posted a link in the discussion here to the Massdrop community with a link to the videos.
Massdrop went above and beyond. They fully refunded my $$ within 2 days and apologized even though this was not their fault. I still didn't have my headphones so I signed up for the next drop scheduled to ship next March. I figured the issue ran its course and that was it. But there is more....
What happened a few days ago left me speechless. I got an unexpected E-mail from Mike at Massdrop (tracking number edited out, but otherwise a direct copy).
" Hey Ling, Let's just say I didn't think it was cool that you wouldn't have your set of HD6XX headphones before the holidays. ;) You'll notice on your account that your newest order of the HD6XX was canceled and refunded today. I processed this request because you won't need it anymore due to a new pair of HD6XX being sent on their way to you currently! Here's your tracking number: XXXXXXX (FedEx) The tracking number should update later today when the carrier comes to pick up the package. This isn't something we usually do but we hope this helps you enjoy the holidays a little more. Send over a quick email once they arrive so I know these actually made it to you safe and sound and have a great weekend! -Mike "
WOW, JUST WOW!
What they did was obviously not their policy and I cannot guarantee you that they do this for your order. But it does show that they will do whatever they can to make you, the customer, happy.
Massdrop has a customer for life.
Merry Christmas!
https://ring.com/share/6488386108860542290
link to the video of the theft at 1:33 pm. There is that white honda civic again. I'm kinda ticked that the Ring camera did not get a good clear pic of the perp face.
https://ring.com/share/6488386585601912146
I think I found the thief, but I don't want to post that publicly yet as I forwarded that info to the police.
Is the camera capturing 24/7 or is it motion-activated? I assume the camera captured more of the perp walking up to your doorstep and you just edited the video. However, you complain about the camera not having captured a clearer picture of his face so I'm not so sure. Do you think he recognized the Ring doorbell and turned his face away when approaching your doorstep?
I'm glad you got footage of his car at least, and the fact that he's got identifying tattoos should help. I really hope the police nab the guy and you pursue legal action. Ugh, seeing that video makes me sick.
The video is unedited. I tested it over and over. If you walk up to the door, the camera records you walking up. This guy ran up to the door. I'm not sure if he saw the camera or not.
I do hope the police catch him, but the moral of the story is Massdrop rocks.