Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Hopefully the last big(ish) update from me that should answer the most popular questions and some bonus pictures.
First Up: “What’s going on with my headphones?”
We just received the shipment containing the first 1450 serials from Ireland today. Our Logistics team members have already begun sorting through each carton so that we can get these out the door no later than Tuesday. They sent over some behind the scenes pictures to show how they are labelling and separating the cartons in order to match order batches with serial numbers. In addition, they are randomly pulling a few pairs out to do one final QC check. So far everything looks great and packages should start heading out Monday.
Next Up: "Who is receiving the first shipment and what's happening with the serial numbers?"
The first 1,000 units will be sent as outlined below based on the early joiners of the drop.
Group 1: First 500 Purchasers, Serial Numbers <550 These will go to the first 500 people who were able to successfully join the drop. You can figure this out by going to your Transactions page (https://www.massdrop.com/transactions) to see if your transaction number is below MD-30891-1447594.
Group 2: First 500 Attempted Purchasers, Serial numbers <1100 This one was a little tricky and required a bit of data pulling, but these will be allotted to members in the drop based on their attempted join time, regardless of the time they successfully joined the drop.
For example: You clicked Join at 6:01 am PT and received an error until you were able to successfully join at 7:05 am PT. or You clicked Join at 6:01 am PT and never got in, but were able to join in one of the duplicate spots that opened up after the drop ended.
In both cases, the order will be based on that first attempt to Join.
If you aren't in group 1 you might be wondering, "Am I in group 2? Will I get one of those lower serial numbers?"
Good question. There isn't a simple way to identify yourself as being in this group unfortunately because everyone in group 2 joined at various times and resulted in non sequential transaction ID's.
Remaining Units: For the remaining 450 units in the first batch and all subsequent shipments, we will be fulfilling everyone sequentially based on when they joined the drop and their transaction id number.
Quick one regarding the domestic shipping: Will even that domestic buyer who was lucky enough to get the last "duplicate spot" receive the phones by Dec 25th?
Thanks in advance.
Of course USPS would be ideal and I'd love for this type of attention to be on every drop, but we as consumers want too much. I definitely take this as a win for Massdrop in my book.