Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
“To the Massdrop Comunity: The cable of the HD 6XX is just 55 inches long, not 6 ft. as announced and described. This is my fault. In the HD 6XX project we were a bit in a hurry. We wanted to be ready before Christmas. As the cable is the part with the longest lead time, I’ve decided to use the existing cable of the HD 650 Groove. I thought it is 6 ft. long, but I have not measured the length. We will exchange the cable if you need a longer one. As a fast solution I can offer HD 650 cables (length is 9.84 ft.) because we have some of them on stock. The 6 ft. version will take longer as we have to produce them first. I have no confirmation from our cable supplier yet, but I guess it will February or March until we have it. I am very sorry and I apologize for this. Axel Grell “
Axel and Sennheiser are still working out the details on how to facilitate the replacement, but we wanted to keep you guys updated as we find out more and will post the complete plan as soon as they have everything finalized. I’ll see you guys in the new year next week once we hear back again.
Enjoying right now!
(What a hassle to organize a cable-exchange...)
Happy New Year!
tl;dr they're being made and should start shipping out late March