Massdrop x Ferrum Forge Falcon S35VN Folding Knife Discussions | Drop

Nov 17, 2017

Hey everyone,
We wanted to provide some additional context to the conversation around the pocket clips on the Falcon (which is the same design as used on Crux).
We’ve been reading comments here in the discussion and monitoring the support requests for this drop closely, and have found the total number of clip-related claims is under 0.5% for 2500+ knives delivered.
While the data doesn’t show us there is a widespread problem with the design, we recognize that members were looking for a bit more flexibility.
So, based on your feedback, we’ll be taking the following actions:
1) Introduce a modified clip design on upcoming releases of Ferrum Forge Falcon, Crux, and any future models that are designed to be compatible with this clip style beginning in 2018.
2) Make replacement clips available for purchase, also beginning in early 2018. We hope to sell them for $20 or less, and to keep them in stock if there’s continued interest.
3) Provide a $5 credit toward the purchase of a replacement clip for anyone who purchased a Falcon or Crux with original clip design. Credits will be given automatically to any members who join the first drop for replacement clips, in the form of a refund issued when the drop ends.
Thanks to everyone for helping to make a great knife even better. We’ll send an email to everyone who’s purchased a Falcon when the updated clips are available. Here's a rough preview and comparison of the old/new designs:

CC: @elnero @anonomous @PigmonkeY @Hackenslash @bkirby @Bflying @EricWilmanns @lailoken @MemphisDave @Gcaudle91 and I probably missed a couple more folks too, so feel free to tag a friend if you were chatting about clips and don't see them here.

Nov 17, 2017

EricWilmanns

Nov 17, 2017

JonasHeinemanJonas, I'm so glad you guys are doing this. I love my two knifes- but after bending the clip in the first three days I was so bumbed. In fact - I was going to delete the site just because I didn't want to see drops all day - but I kept it as one of the guys was talking about getting new clips made. Anyway, thanks for addressing this and offering a solution. My last little gripe is that a sub 1% reported failure rate at this early date from the drop wouldn't make a toyota engineer stoked. Just saying - but thanks - Eric

Nov 17, 2017

Nov 17, 2017

EricWilmannsYW, thanks for the reply. We're glad to be a part of the community driving improvements like this - and at light speed, compared to say, a Toyota :) which only sees major model changes every 4-5 years. It's also cool to see folks making deep carry clips; personalization is a big part of any enthusiast/collector community.

Nov 17, 2017

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anonomous

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Nov 17, 2017

EricWilmannsThank you! All I ask is to have the new design stress tested before making it official. Would hate to have a bunch be made and still have issues.
Would also like to see in the future... No free spinning screws and additional bevel or the lock release area for easier access in the lockbar.

Nov 17, 2017

elnero

Nov 18, 2017

JonasHeinemanThanks Jonas! I have to say Massdrop's customer service continues to impress me. Love seeing companies standing behind their products, looking for ways to improve them and addressing customers requests. I'll be in for a new clip when they drop.

Nov 18, 2017

Massdrppr

Nov 22, 2017

JonasHeinemanMassdrppr

Nov 22, 2017

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Cahadin

Nov 22, 2017

JonasHeinemanAfter doing a finite element analysis on the new design, studies are showing it to have almost no improvement in durability.

Nov 22, 2017

Phucanese

Nov 22, 2017

CahadinI can see some high stresses going to the small radius near the head of the clip. Not sure why the radius was decreased so much, even the radius near the tip of the clip is really tight...

Nov 22, 2017

JSG1

Nov 28, 2017

CahadinThat's why you need to bump it up to the infinite element analysis. I suggest aleph-1 over aleph-0. (Kidding, kidding.)

Nov 28, 2017

LoremicusIpsuminus

Nov 28, 2017

JonasHeinemanHi, is the current drop (Dec 28th release) coming with the new clip? Thanks.

Nov 28, 2017

Dec 1, 2017

JonasHeinemanJonas,. I too am really glad you are stepping up to improve the product line. But have a question how warranty will blend in. I have one clip on my Falcon that has not snapped, but instead, slowly bending outward. At this point, it still functions, but does not stay in the exact placement, and moves around a lot on the pocket. And the clip on my Crux seems fine as of now. But it has not had the pocket time of the Falcon just yet.
So should I expect one v2.0 clip under warranty for my Falcon, and one discounted v2.0 clip for my still functioning Crux?
@JonasHeineman

Dec 1, 2017

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Dec 1, 2017

BflyingSorry, but I'm not sure that I can answer that one, as individual warranty situations will need to be addressed by our support team - the best info for this will come from a help ticket via "My Transactions" now or when the clips are ready.

Dec 1, 2017

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Dec 2, 2017

JonasHeinemanWill do. [Strikethrough]👊🏻👍🏻[/strikethrough].
Update: Taking back my fist bump and thumbs up, and replacing with a BIG 👎🏻 . As Massdrop has decided not to honor their "amazing" warranty with the clips. Even though they state that clip issues only affect a fraction of one percent of delivered knives, they are redesigning the clip for the next production run, and giving those with warranty claims the "opportunity" to purchase at full retail price (less an insignificant discount).
I'm starting to get a bad taste in my mouth for anything with Massdrop's logo on it. I actually like the knives that FF designed, and WE did a great job of production. But Massdrop pretty much fails at being the "brand".

Dec 2, 2017

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Dec 13, 2017

JonasHeinemanI think this is a good start, but it might also make sense to offer a regular loopover type deep carry titanium clip in the same drop. Maybe you can get in touch with one of the etsy sellers making them.
The bending out happens to every cnc titanium clip eventually, or the clip is too tight to use.

Dec 13, 2017

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Jan 2, 2018

JonasHeinemanI just wanted to add my name here as someone who bent his clip today. I had not seen the discussions here, and tried wearing it in my back pocket for the first time. Bad Idea.

Jan 2, 2018

Jan 3, 2018

heddSo when I was taking the clip off, I stripped the longer screw. I think it was loctited in. There is some kind of brown residue in there. Luckily, I managed to get it out without too much damage.
My question is: Is the longer clip screw also holding the scale on? I can't put that screw back in for now. It all seems pretty tight, but it be safer to wait for a replacement screw?
Thanks.

Jan 3, 2018

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Cujobob

133

Jan 3, 2018

JonasHeinemanI have concerns that this new clip will fully fix the issues. Molded clips are really hard to get right, I suggest going the route of a spring clip which is more practical, though usually less attractive.

Jan 3, 2018

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Jan 3, 2018

Cujobobhttps://www.etsy.com/shop/PopsCustomClips
This guy sells regular loopover style deep carry titanium clips (when the store is in operation). I think i'm just going to go in that direction.

Jan 3, 2018

Massdrppr

Jan 6, 2018

JonasHeinemanIf our clips are bent, can we get the new modified clip for free as part of the warranty?

Jan 6, 2018

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Jan 7, 2018

MassdrpprI was told flat out NO. They have chosen to selectively not warranty their poor clip design. But, when available, you will have the OPPORTUNITY to pay nearly 20% of your original knife purchase to replace the faulty part on your own. Kind of gives you a warm fuzzy feeling to be part of the Massdrop family, doesn't it?. 😁🤪

Jan 7, 2018

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Cahadin

Jan 7, 2018

cahadinbladeworks@gmail.com for ordering info, Thanks!
-cc

Jan 7, 2018

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Jan 7, 2018

CahadinApprox. cost?

Jan 7, 2018

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Cahadin

Jan 7, 2018

PigmonkeYDeep carry is $35 and sculpted are $39. Free shipping

Jan 7, 2018

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Jan 8, 2018

CahadinThat is the sculpted one pictured? Can you post a picture of the other one?

Jan 8, 2018

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Jan 8, 2018

heddLooks like the top picture is sculpted, bottom picture is deep carry.

Jan 8, 2018

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Jan 8, 2018

PigmonkeYOhhhh. I get it. I didn't understand that it was mounted on that cardboard.

Jan 8, 2018

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Jan 10, 2018

CahadinI sent a request email to this address a few days ago, but didn't hear back. I love to try one of those deep carry clips if you are still making them.

Jan 10, 2018

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Jan 13, 2018

MassdrpprYes. It seems that some of our support team misunderstood this as well, but we'll be messaging everyone who requested this to clarify in the coming days (next week), or you're welcome to submit a new ticket.

Jan 13, 2018

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Jan 13, 2018

BflyingSorry about that; as I just posted above and replied to @Massdrppr, we're glad to cover these under warranty, but we didn't get a lot of extras to begin with so we're out right now. We've got some new ones on the way and we'll take care of ya.

Jan 13, 2018

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Jan 13, 2018

CujobobThese are CNC-milled, and you are correct. Definitely a case of aesthetics vs. function. We try to strike a balance, and I think the v2 will do just that. Thanks for the feedback!

Jan 13, 2018

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Jan 13, 2018

heddYes, it is. If you submit a support ticket, we can send you specs to replace yourself and we're meeting next week to discuss how to handle replacement parts, which we don't stock many of. TBH, this is new territory for us - all other custom goods that we've sold before knives are not really the same - they don't have small, inexpensive parts that are worth replacing instead of just replacing the whole product, if that's even possible. So thanks for helping us to solve a larger issue, and we'll do our best to help you for this specific item.

Jan 13, 2018

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Jan 13, 2018

PigmonkeYThe logistics of offering multiple clip styles is quite an undertaking, for a number of reasons. We support our designers' decisions, and appreciate that they have worked with us to refine them on a fast turnaround. We also support the makers who are offering alternatives, and it's not out of the question that you might see them offered in drops on the site at some time in the future.

Jan 13, 2018

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Jan 13, 2018

BflyingHey @Bflying I hear you, hopefully the clarification about warranty rinses out the bad taste.

Jan 13, 2018

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Jan 13, 2018

JonasHeinemanNo doubt the logistics are a nightmare. My clip gave up the ghost the other week, so I went in the deep-carry loopover direction. I'll report back with how it works out, anyways.
I'm just wary of actually getting the screws out. I already stripped out an (admittedly old) wiha bit on it, and am waiting on a replacement. Maybe i'll hit it with a heat gun for a bit first.

Jan 13, 2018

Jan 13, 2018

anonomousYep, we did some testing here and have sent new versions to a lab for more formal analysis. More to come on that...

Jan 13, 2018

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Jan 14, 2018

JonasHeinemanThank you. Will appreciate that.

Jan 14, 2018

Massdrppr

Jan 16, 2018

Cahadinis there a profile picture that I can see before selecting btwn the two?

Jan 16, 2018

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EricWilmanns

Mar 21, 2018

JonasHeinemanJonas - when will the new clips be available for my two Falcons?

Mar 21, 2018

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