Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 1924 conversations about:
JaleesaG
1550
Marketing Team
Nov 8, 2018
bookmark_border
Hi everyone,
It has come to our attention that some drop participants have received defective units of the Massdrop x HiFiMAN HE-350 Audiophile Headphones. We’re so sorry for the inconvenience and we want to make sure we address every member who has experienced issues with their headphones.
If you have received a defective pair of the HiFiMan HE-350s, please reach out to our Community Support team for assistance via the Transactions page: https://www.massdrop.com/transactions.
Again, we apologize for the inconvenience. We’re working to resolve all issues with this product as soon as possible. If you have any additional questions, please feel free to reach out to us.
Related Products
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop