Massdrop x NuForce EDC In-Ear Monitorssearch
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Massdrop x NuForce EDC In-Ear Monitors

Massdrop x NuForce EDC In-Ear Monitors

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Stickied
I am pleased to announce that Massdrop X NuForce EDC has won The Absolute Sound´s Product of the Year 2017 award in earphone/IEM category!
"The Massdrop x NuForce EDC ranks as the most carefully designed and ruggedly built budget in-ear reviewer Steven Stone has seen. Its light weight, compact casing, interchangeable cables, and slightly dark but full range sonics combine to make it his best-buy in-ear monitor - and TAS´ Earphone of the Year. " - Steven Stone, The Absolute Sound (Ultimate Guide to Headphones and Personal Audio)
The Absolute Sound is one of the most respected and oldest Audiophile publications in the USA.
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Jyri
Well deserved as well; I've had these for about 5 months and they've been wonderful for me
Jyri
Hey, is there anyway to contact concerning broken earbuds or ways to fix these earbuds?
Stickied
Hey Everyone! Here's a new in-ear monitor (IEM) from us that I'm really excited about. Something the audiophile community has requested for a long time: an inexpensive, removable cable IEM. While that might not sound exciting at first, it's the combination of features plus execution with attention to detail that is hard to find at a low price point. Most companies don’t set out with the clear intention of making the very best entry-level product. They start out with a high-end product and then whittle down features until they feel comfortable selling it for less. The result isn’t a holistically considered product but just a “low-end thing”.
There are a few community-favorite, great-sounding IEMs out there for under $100. The problem has been that if the cable breaks on your $40 "giant-killer" and you need to buy a new one...now it's an $80 IEM with the same risks. But, changing an existing favorite to have removable cables takes: new tooling/molds, reliable connectors, and can also change the sound (many IEMs have small housings and need to be made larger to accept removable connectors). After trying to improve some of the favorite low-cost IEMs, we opened up the search for a partner who understood what we were trying to do and could create a new product for us from the ground up.
There are a couple more requirements the community gave us for this project from all of your requests and feedback online: -A lot of people like the option of a microphone cable, but some audiophiles swear the electronic circuit in the cable changes the sound. Needs to have a microphone cable AND a braided cable. -Even some community-favorite, low priced IEMs can vary a lot between units. If you have to buy more than one unit to get the sound you want, the price increases. So the units have to be consistent to provide value. A requirement for the NuForce EDC is to be within +/-2 dB of left/right channel matching and from the frequency response target. This is being carefully worked on to scale with production.
NuForce is already known for having very comfortable IEMs. We were really happy that they were willing to work with Massdrop and the audiophile community to provide the above and tune an all-around fun, musical sound signature with clarity and bass that works for travel, gym, or quiet listening environments.
Just for fun. My first portable rig amp back in 2010 was...a NuForce!
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Hey gemmoglock, Vansen has added you to the loaner list on SBAF. :)
CEE_TEE
Hello @CEE_TEE that's awesome thanks so much for helping! :D
One of the monitors stopped working, is there any service center available in Bangalore? If yes, can they help? Didn't expect the headphones to be so feeble. Very disappointing experience. @Jyri
phanikrishna
Update: Massdrop has shipped out a replacement. Appreciate the support given by Christian and David from Massdrop.
Hi guys I recently purchased a pair of these and I absolutely loved the sound of them. However, I quickly experienced an issue with my pair, the connection between the drivers and the cable were extremely lose and came out easily. This resulted in me losing one side of the IEMS with the driver coming loose from the cable. After a quick search I found out I was not the only one facing this issue. I don't think the warranty covers this situation, but does anyone have any suggestions as to what I can do? Thanks!
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MatthewYeow
Exactly what happened to mine. Shoot a query through the Massdrop support and they should get back to you pretty quickly.
tylerp
I've been having the same issue since buying them. I thought i was doing something wrong with the mounting. But now after i've been looking through here i can see a few people have the same issue.
I have just recently gotten the EDCs and out of the box I am experiencing issues. The bass on them are very uneven and a pop is frequently heard whenever I play or pause a song. I've read that this may be due to damaged drivers as it only occurs on my EDCs and not my other IEMs or headphones. The popping happens on all sources that they are plugged into with both included wires, be it my phone or amp. Is it possible to get replacements?
Does anyone know if comply eartips would work good with these?
Got one for sale in Toronto area, if anyone is looking. Brand New, unopened. Ended up ordering two sets and keeping one.
bdeals
How much?
dr0wzyy
$85 Can. That would be approximately $65 converted to can. No worry for any customs. Which customs it will come out to over $100 can
do these have a warranty?
Can replacement cables be bought anywhere?
Hi! is there any way to order replacement cables for these? the left cable on the braided one I own is quite loose now and music would cut out to the left bud if nudged in the wrong position. I'm sure its the cable, as I've swapped it out for the smooth one and now works just fine. Thanks!
Thinking of joining this drop but am seeing so many issues being reported here about failures that its left me sitting on the fence. Are the reported failures due to heavy handling or just build quality? I'm located in Australia so if I buy I assume I won't get much in terms of warranty.
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Thanks for the excellent info. I've joined the drop and they are currently on their way.
Cheers. Thanks for the feedback.
After much happy listening after receiving these in January, the right earpiece has gone quieter than the left earpiece.
I've tried another cable and even swapping ears to see if the problem was with my ears, but there's definitely something wrong with the right earpiece.
Hedgeporker
Please contact us so that we can look into this and swap the earphones if needed. Please also check that there isn't anything blocking the nozzle.
https://www.optoma.com/us/support/contact-us/
- Jyri/NuForce
Jyri
Thanks. Form has been submitted.
What's the standard warranty length on these? 1 year? If so my left earbud has experienced the same issue a lot of people here have seemed to have... slowly faded in volume over the course of a week and now no longer works at all. Right at 11 months of ownership. I tried swapping cables and using different sources to no avail. Contacted Massdrop support, hopefully they can help with this.
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Hi Jyri, My earphone stopped working on one side. Could you assist me with replacement?
Cjeremy
@Cjeremy Open a ticket with Massdrop support, it worked for me. It took almost a week for an initial response and about a week for a replacement to get here, but it did happen.
These worked wonderfully for a while but now both buds are super finicky and i have to wiggle the over the ear wires and hope they work. It does it with both the supplied cables, i believe its a problem with the loose-ness of the connector prongs themselves, Shame really i loved these earbuds
HudJay
Can you try to make sure the cables are plugged in all the way? The connector itself seldom fails. It would be more likely that a cable has something wrong. If you are sure the cables are plugged in all the way we could send you a new cable so that you can test if that helps.
- Jyri/NuForce
Jyri
I am sure they are plugged in all the way, i wouldnt mind trying another cable
My bread cable can’t be used anymore,how i claim leonardo leonardo new one edc3
Leodeku
A new cable i mean
Leodeku
You can contact our customer service team and they can help: https://www.optoma.com/us/support/contact-us/
- Jyri/NuForce
I ordered it on 23rd August and received it almost 3 weeks later. I am from Singapore. But it was still the slowest delivery compared to Amazon or iHerbs which usually take 1 week to deliver to Singapore. The biggest problem with this drop is the build quality. I like the sound from these earpieces but just 1 week into use the left side casing popped off without warning. I wrote a defective/warranty report to Massdrop last week and I have not received any reply so far. I am still eagerly waiting for a response... Anyone interested in this drop should consider the build quality issue and Massdrop customer service response. By the way I could not post this into review section as there is no option available for me to do so. Probably it is due to the delivery status of this order being indicated as in transit although I received it 2 weeks ago.
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wonghc
I had the same issue, and still no response from the massdrop support team 6 days later (and counting).
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Harry221
Please contact us so we can help you directly. https://www.optoma.com/us/support/contact-us/
- Jyri/Nuforce
I haven't gotten my order from 2 weeks ago and your support haven't replied to my email for a week already, this is your efficient customer service ? Refund me if you ain't gonna give me my order.Disgusted
Worked great for 4 months, then the right IEM stopped working. Contacted NuForce support and did not receive a response.
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Let me check what happened here. I´ll email you.
- Jyri/NuForce
Jyri
No response was received. I contacted massdrop and a replacement was shipped 2 days later.
Looks like I'm probably the first user from India who actually bought this product (or at least one of the first and I could be wrong) as I was unable to find any relevant reviews about the IEM in local forums/blogs or discussion boards or social media. Excited to check them out.
I have Shure SE215 for sale; like new condition with all original accessories and packaging. Will sell for same price as the EDC (price includes shipping CONUS via USPS Priority). If interested please provide an e-mail.
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What do you like about the se215s that you didn’t like about the EDC? Are the se215s a lot better than the Massdrop EDCs? The main reason for me wanting to see if you could refund is if the se215s fit my ears well. That and I really do not want to spend $60 without knowing if the earbud works... how am I supposed to trust you entirely? You seem very honest but I still am reluctant to take the risk. Anyways, I like the way the EDC fits my ears and I really do not want to lose that. Sorry for calling your deal sketchy; I just found it surprising that you are selling it for a lot less than $100.
I will mainly be using the earbuds with my iPad; do you think I will get a reasonable sound from it or have you always used some sort of dac? How would you compare your se215s to your Lyra ii’s? They have a huge price difference so I am surprised you even mentioned the two side by side in the first place. That either tells me you loved the se215s or you just wanted to simply state why you were selling the se215s.
Also, I am curious to know whether you have any TFZ earbuds. I have the TFZ Exclusive 5 and I think they are very nice. They don’t fit my ears the best however. If you do, can you take the time to compare the se215s to the TFZ earbud you have?
Thanks for all the details, I appreciate it.
Jawad
Jawad
The SE215 are not as muddy sounding as the EDC; much clearer. The bass of the SE215 is good, but to my ears the SE215 have a bit more treble presence than the EDC; which I like. In my opinion, they are a better choice and much better quality (build and sound) than the EDC. I would say that if the EDC fit your ears, the SE215 will fit. I used the SE215 with an iPod video or Classic so I would say that you will get good sound from an iPad. The Lyra II as simply better: better clarity, better instrument placement, better sound stage. I wold not compare the two head to head. I was simply mentioning that once I obtained the Lyra II, I no longer used the SE215, hence my reason for selling the SE215. The SE215 are very capable IEM's for the price; sturdy build, good cable, etc. I no longer have any TFZ IEM's. I did, but I do not recall the model that I had. I did not like them and sold them.
I have been thoroughly enjoying my headphones (despite the left earbud constantly falling off).. But now the left earbud has significantly diminished volume.
What can be done about this?
aNomaly8
Sorry for the delay, Let's start with few easy questions. Can you check that there is nothing blocking the nozzles? Are the filters in place on both earphones?
- Jyri/NuForce
Jyri
Yes Jyri, they are.
It seems I have the same issue some other posters have had with these ear buds. My the left ear bud has been super loose, I had to push in the cable to the ear bud when I put them on because I was paranoid it would fall off. When I took them out of my pocket today the left ear bud was just missing, walked around trying to find it but no luck.
A big shame cos I liked these earbuds. Is there anyway to get a replacement piece or something, I only had them around 4 months and to be so loose to fall off in regular use is pretty disappointing.
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You can contact Massdrop directly. They can help you. You can go under your order details and contact through there. Or you can contact us and we can figure out a way to ship to Australia. In general, we try to be flexible with warranty terms as we understand it is upsetting if you lose your earbuds.
- Jyri/NuForce
JonathanI
The same thing happened to me! AGH!
been using these headphones for the past 4 months... the right side has got so quiet that it hard to even hear. any way i can fix this?
rat_tails
Contact Massdrop's warranty center. My left earbud did this (thought I was going crazy at first) where it slowly got more and more quiet then completely went. Contacted them and they sent out a new pair really fast. They even did a cross ship where they send out a new pair before they even get the old one back which most companies don't do. 10/10 support.
Also a tip when you contact them so it goes super quick, tell them that the volume slowly died and all, and you tried both cables and multiple devices (if you haven't already tried this, do it as it could be the device and i'm pretty sure they would want to rule that out).
rat_tails
My right ear bud just died at work today, and I've had them since the beginning of Feb and only use them at work.
I was never the type to spend too much on headphones but i decided to try these due to the fact I was able to replace the cord when it died, turns out that didnt matter. After under 5 months of use the left iem suddenly stopped functioning correctly, its not the wire as i have swapped to the seperate one as well as swapped the iems themselves and the problem is not the wire but the IEM, it still plays audio but at such a low volume level that it is barely audible without blowing out your other eardrum, i regret my decision of buying these, i wish i has just bought a normal pair of headphones as they would have lasted longer
@JyriWill you ever do wireless EDC?
Received them today. Bought them with 10$ discount, but you guys marked them with normal price. Therefore i paid 27€ customs. Not good deal at all. P.s. Good sound. Transparent plastic peace seems to thin.
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My message contained only facts.
mattris
Ofcourse
I can hear my own heartbeat when I use these. Any advice?
doubledd
You have a very good seal. Try to pull out the earphones a bit or change to smaller ear tip.
- Jyri/NuForce
Can anyone compare these to Senfer EN900, Revonext RN-Qt2, and or TFZ series 5? I own the series 5 and love them. I was considering either the EN900 or QT2 but haven't been able to decide which. Then I saw the EDC's which are $20 more and 1 driver (the other 2 have multiple drivers). I understand that multiple drivers doesn't insure better sound, but the EN900 and QT2 have good reviews. Any thoughts?
My left earbuds disappeared after only 2 weeks of use.
I guess that's $60 down the drain, unless there's a warranty/spare parts program.
Please, if there is any way to replace it at some kind of discount/regular price, how can I do this?
dekema2
There is a warranty but are you saying that you lost the left earbud? Can you contact us so our team can try to help you? https://www.optoma.com/us/support/contact-us/
- Jyri/NuForce
Is it possible to get replacement earpieces? One of mine broke after 9 months of use and would like to know
Spoooie
Yes we can help. We also need to understand what happened but you can contact our team: https://www.optoma.com/us/support/contact-us/
- Jyri/NuForce