Massdrop x Sennheiser PC37X Gaming Headsetsearch
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Massdrop x Sennheiser PC37X Gaming Headset

Massdrop x Sennheiser PC37X Gaming Headset

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*Stickied* ________________________ Is the PC37X open-back or closed-back?The PC37X is an open-back headset. This means that there is no physical structure that envelops the back of the drivers. In general, open-back headphones have a superior soundstage when compared with closed-back headphones. This is because a closed ear cup produces reflections in the sound. This means the perceived location of a sound is more precise, which is specifically important in gaming (think CS:GO).
What are the drivers in the PC37X? How is the sound quality? The Massdrop x Sennheiser PC37X uses the same drivers as the Sennheiser PC 373D. Regarding sound quality, the PC37X is very comparable (if not superior to) audiophile headphones in the same price point, and it sounds better than the vast majority of gaming headsets.
How is the mic quality? The PC37X has one of the best mics among headsets that we’ve tested. Most complaints for gaming headset mics are a result of either hardware issues (manufacturers using cheaper parts or making suboptimal design decisions) or software issues (manufacturers adding an on-board soundcard or proprietary software that performs poorly). On the hardware side, the PC37X contains a mic that is designed specifically by Sennheiser (which has extensive experience as a microphone developer and manufacturer) for high-volume, low-distance recording. On the software side, the PC37X has no signal processing and outputs straight into the mic jack on your motherboard or soundcard, therefore avoiding any potential issues.
Is the cable removable? Yes, the cable is removable and replaceable.
I plugged in the PC37X and the sound or mic doesn’t sound right/good? Most issues that users have experienced are due to problems with their computer hardware or software setups. Unfortunately, it can be hard to diagnose the specific reason or root cause. @acey for example has written a reply to help solve one user’s problems (*1). One thing to mention is that, it’s generally recommended to plug the headset directly into the sound card (as opposed to using front panel audio ports) in order to minimize interference.
Does the PC37X work for console gaming (PS4, Xbox One, etc.) or mobile or mac? Yes, however, you will need an adapter or a separate cable. The included cable ends in two jacks (headphone & microphone) whereas most consoles/phones have one port that takes a TRRS (4 pole) AHJ/CTIA standard 3.5mm jack.
If you want an adapter, something similar to this one (*2) should work. For Macs, something similar to this one (*3) should work.
If you want something more sleek, you can get a cable that plugs straight into the headset and ends with a TRRS jack. Something similar to this one (*4) would work.
Is there a limited amount of units available? Yes, for the second production run, we are limited to 600 units. We are currently working with Sennheiser to increase the limit.
Will this drop be available internationally? What will be the shipping price internationally? Yes, the drop will be available to all international countries that Massdrop ships to. International shipping will be around $15.

We will continue to add to the FAQ as more questions arise. *1: *2: *3: *4:
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I‘ll second @Cyrillus00 ‘s GSX 1000 recommendation. It’s specs are perfectly rated for the PC37X (It’s almost like... they were made for each other), it’s driverless software means there’s less that can go wonky or make setup complicated, sounds good with music, and I find it has the best surround DSP I’ve tried to date, other than the Smyth Realizer A16 (which costs over $4000).
I am also on my second Creative G5, but I just have the worst luck with this model, and the Katana is working better for me when I want some surround with my game consoles.
I have had a lot of fun with the Creative Sound Blaster E5. Its DSP virtual surround and supporting software are pretty amazing compared to Razer Synapse virtual surround and one other software virtual surround product I tried that has skipped my mind at this time. It is capable of being used on the go, supporting USB host connection to an Android or Apple phone, analog stereo 3.5mm aux cable, and if you are ok with the sound quality of wireless its Bluetooth AptX support is probably as good as it gets (I prefer it to the Noble bluetooth converter that I bought for my Noble 3 universal IEMs). It also supports optical input if you want to use it with a game system that outputs surround that way.
It is top-notch for PC gaming purposes, but it also makes a good showing for audiophiles. Reviewers claim that it performs better than the Fiio products in its class (I read reviews for days when trying to decide on a portable DAC/Amp to use with my Sennheiser One and HD 650). You can probably easily find something better in a desktop stack/unit if you throw another $150 at it, but I don't think you could find many portable competitors without a couple hundred extra in your wallet.
The Sound Blaster G5 was exciting to me when I first saw it, but it appears to be very sub-par in comparison reviews with its elder sibling.
I don't have the luxury of having been able to AB-compare the E5 to other DAC/Amp combos, so I am only really a heresay source having read many reviews for things in the $200-300 portable market from 2 years ago. Depending on your budget, whether you care about mobile use, and what new products are now available I could be wrong. It is also possible Google led me astray. If you can find a way of listening to it and/or other DAC/Amp products, your ears will be a much better judge than any of us (audio is so subjective that you might be happier with a product that other people bash in reviews).
In the end, though, I am happy with my purchase.
Is this really ending in 13 hours? Kind of thought this was an always in stock item?
Would buy in an instant if it were wireless
How do these compare to the ath ad700x for FPS gaming, specifically RB6 Siege?
Hi, my package was undelivered to my location in Canada and returned to a post office in NJ, USA, does anyone know who I can contact about getting another delivery attempt etc?
Sound has stopped coming through the right ear. I can usually get it working again by pressing random spots on the right ear cup but this doesn’t seem to be working anymore. Anyone else experienced this? Am I SOL? Not super enthused that this is happening to a Massdrop product that’s just over a year old.....
Can someone buy me on of these? <3
Thank you The0riginalAce for showing me this wonderful product!
Where can I find a replacement cable for this? My cable is spoilt after less than a year.
Why am I being asked to pay a further £30 for Customs clearance? I've already paid for delivery...
Customers outside of the US, beware, Massdrop clearly don't make these hidden costs clear.
Hello, just got these due to praising all over. My only question and i hope sometime unbiased to anything can answer. Would getting a soundcard or a DAC be beneficial for me and if so, what features would be improved? Is there something relatively cheap AND good? Thanks
OOF I don’t got 115 dollers
Is it for pc only
Do these creak? My G4MEOne Sennheisers seem to be the exact same thing with a different color scheme. The problem is that the plastic creaks. It's not bad when I'm sitting in a chair when my head is isolated, the problem is when I'm on the couch, every movement causes a creaking sound in the frame, it's super annoying.
I had a very bad experience!!! I had to pay additional Eur 37.73 to the Italian Customs becauseMassdrop labelled the item with a wrong code as "food supplement" and customs blocked it, so I had to pay to unblock it, declarating that it was a audio headset instead of "food supplement". I waited 3 months and paid extra money, no refund was made by Massdrop!
Is there a travel case available for purchase for this headset, specifically?
I have these. And I also had the hyperx cloud Alphas. to be honest I don't think these are bad but I felt like the cloud Alphas had better sound. Has anybody compare these two headphones?
I currently own a £16 headset. The ear cushions are avarage but I have big ears which ache after 30 minutes of playing so I have to use extra pads for my ears. I do not wish to continue with this so are the ear cups deep enough? Maybe 3/4 inch to 1 inch.
How well would these work with Dell Optiplex workstations used in offices? I'm looking to replace my $20 standard issues headset with something more comfortable. Thanks!
for gaming, why not hyper X
closed my friend
I plan on gaming on a laptop with one audio jack and a ps4. I know that I will need an adapter to merge the split cables into 1, but will the audio suffer because of it?
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To elaborate: the contacts on the adapter are metal to metal and you can check that there is direct continuity from one side to the other with a multimeter, this would show that there is no circuitry in between this not degredaeing quality. The only that would do this is a low end audio chip on either port so if That is the case then unless you want to buy a new laptop what you have is what you get
Thanks for replying
does this model have the talkthrough feature of the PXC 550s?
Does this come with the adapter for console use
I need help, i bought this headset and the mic does not seem to work
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did you check its not your pc?
My fix was the same as another commenter. The wire connected to the headset needed a bit of rotation to get the mic working. Was not my PC.
I just started using these, and the level of bass on these headphones is unbearable! There's so much bass, it's awful! Is there anyway to turn it down? There's no equalizer in the sound settings on windows or on the product itself. Any insight anyone can provide would be greatly appreciated. Thank you!
Really enjoying the headset so far, great sound quality and awesome mic. I am having an issue with the ear pads though, I've been using it for less than a month and it seems like one of the pads is already coming apart at the seam/glue where it's attached to the plastic connector, has anyone else experienced this and how did you go about fixing it?

Does this work with pineapple keyboard and mouse?
I just got this headset and am trying to use it together with a Asus Essence STX II sound card, but I only get sound in the left speaker, no sound in the right channel. Anyone heard of this problem before? They're going in through a 6,3 mm converter of course. When I plug in regular cheap headphones in the same jack it's working without any problems.
Is it for all platforms?