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Spherical
5
Sep 15, 2016
Turns out my first massdrop might also be my last. Just received this about my first massdrop order after waiting almost a month:
"Drop status update.
We have been in close contact with the vendor and have updated news to share with the group.
An unfortunate error in our vendors system caused the majority of allocated units of the Pro HT RGB LED Bluetooth Smart Bulb to be shipped and sold to another party. Members who are yet to receive an email with tracking are the ones affected by this issue.
As soon as we received the news we reached out to our other contacts in an effort to source the product from the same vendor. Unfortunately, due to widespread unavailability nobody was able to fill an order of this size on short notice.
Due to this we will be issuing all group members full refunds for their orders. Refunds will be applied to your payment method within 1-3 business days.
We apologize for any inconvenience this has caused and and have forwarded feedback to our vendor." ------------------
An unfortunate error indeed. I specifically ordered this item because it was cheap way for me to try out massdrop and see how it works. I'm glad I didn't order a more expensive item.
I hope massdrop will be more careful and proactive when choosing their vendor relationships in the future. As for me, I'd rather pay extra somewhere else knowing my ordered product actually exists and will be processed expediently by the vendor.
Thank you for the refund though.