Racoon SG-300 DAC/Tube Ampsearch

Racoon SG-300 DAC/Tube Amp

Racoon SG-300 DAC/Tube Amp

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Something that crossed my mind, after instaling the DAC/AMP it says there is a mic for the racoon sg300. Can one plus in a mic?
Mine arrived yesterday, I was very excited opened the box and of course the power adapter was the wrong socket type for my country(Ireland),so I had to buy a new one. then I connected it to my pc set it as the default device flipped the on switch and NOTHING!! Dead on arrival,I have to say I am Very disappointed with this whole farce,from all the delays"which I was able to forgive" but and that the device is DOA as well is just salt on a wound. I have contacted support as I want a refund on this,and to be honest I could not recommend Massdrop to anyone after this experience"very disappointed"
I know a lot of people are having issues with the DAC/Amp, but for me, it's working well. There are no left/right balance issues, and the DAC/Amp itself is not making any weird zip-zap or static or humming or jitter noises. My apartment is in a city, so if there is hum, its not audible above my noise floor. The Amp is quite powerful and can drive my headphones (AKG7XX) very well. It remains connected to my computer 24/7, and is always on. It gets a little warm, but that is expected, and it doesn't cause any issues.
That said, the power supply for the unit is VERY VERY loud. It makes a periodic clicking humming noise, and basically makes the unit unusable. But instead of returning this, I am planning on just buying a new power supply for it. For those having clicking or noise issues, my advice is check the power supply.
awkk
If your leaving it on 24/7 you probably should purchase a few new tubes. Heat is a life shortener for tubes. I too have not experienced any problems, have found the sound to be clean, and the unit can power 600 Ohm can's although I use HiFiMan 500's most of the time. Good unit for the $$$
Upbeatdownbeat
If that's the case, maybe I should turn it off when I'm not using it :). Thanks for the info!
I just powered on my unit for an hour, and it started to emit really loud zip-zap sound that sounds like voices one will hear from a broken microphone. Plus some pretty loud humming in the background, and the volume from left ear and right ear is highly unbalanced - voices from the right ear side is significantly louder than the left side. Plus the zip-zap interfering noises covering everything - this unit is really a disappointment. I waited for two months, through the so-called "power outage" and what not, and got a somewhat defected device in the end? I don't really expect any superb performance from units of this price, but I DO expect it to perform at least NORMALLY, which is some criteria that the unit, sadly, can't fulfill at all. Really, really, really disappointed over the quality control.
foRiRe
Same thing happened to mine . Lots of hum and jitter , sometimes it was like the morse code. Really bad , impossible to use . Anyway I went thru help center. I was sa angry that I couldn't just return like I can on Amazon that I wrote a review of my experience there and gave it one star.
I use Nobsound usb interface but I use it with windows.I really don't know. You can try asking on Amazon
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Thanks, there are over a hundred that have expressed an interest in this unit, including me. Hope your unit continues to perform well.
Sorry to hear some of you are having issues with the racoon. I received mine a few days ago but hadn't set it up until today and was getting a little nervous after reading of all the problems.
After configuring the Racoon USB device in windows I powered it on and was a little worried that the tube didn't seem to be doing anything - the only light I could see through the top window was coming from the blue leds. But it worked just fine. Turns out if I look from just the right angle I can see a tiny little orange spot glowing near the top of the tube, but it sure isn't being driven hard!
Using the built-in usb dac as the source it's powering a set of 600 ohm dt-880s without breaking a sweat. I'm listening with the volume knob at around 8 o'clock, and by 9 o'clock it's just starting to get uncomfortably loud. With no source playing I can turn the volume up to around 3 o'clock before starting to notice a soft hiss, although I have a large desktop system nearby which may be obscuring audible hiss at a lower volume setting.
So far I'm really pleased with this little unit, especially for the price paid in the drop. But if it starts to hum or otherwise play up after a couple days I'll be back to join in the complaints :)
BTW, I seem to remember that there were at least around 100 of these sold, but it may have been a lot higher.
Anyone remember how many Mass drop sold. Be interesting to work out the failure rate.
My unit seems to be broken as soon as I turned it on. Is there anyway I can request for a repair or replacement??
Seems to have been the case, plenty of these have been sold on eBay and elsewhere with no mention of reliability issues previously. I'm really interested in this unit since it has proper line in/outs, so is far more useful to those of us with analogue gear and who may still want to use loudspeakers on occasions, something the other headphone amps, worthy as they may be, don't allow.
Please let me know what will come out of it, if you get helped. what happened was, the factory had issues "electricity was down" so they said .And they hurried up ti finished the order. So i figure that our batch wasn't done in timely fashion . I should have asked to stop my order.
I haven't had any problems with mine. Here's a video of it powering my SZ2000. Could probably use a little more power output but pretty damn good considering the price.
I used my Racoon for two days and it has a loud hum now . WHAT TO DO?
The DAC dropping the data stream momentarily before re acquiring it?
For the first several days, the unit worked pretty well (I have it running through an Audioengine NS-22 amplifier). But suddenly today, when I plugged in my laptop after returning home from work, I started getting a clicking noise every few seconds through my speakers, which I eventually traced to the Racoon. Does anyone know of a fix to this problem, or have I just obtained a defective unit? Thanks.
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I just finished the entire matter yesterday. Still waiting for Massdrop to end this matter on their side. Thank you for your help and I really appreciate it. Thank you very very much!
foRiRe
Not a problem. This thing sounded heavy anyway (when it worked) I prefer realistic sound.
The description is misleading. I finally got mine and it's disappointing. Though it was listed us up to 24bit/192KHz, the actual is 24/96 since the chip is TE7022L according to the owner's guide.
YavYan
Agreed. Shouldn't this then fall under the "not-as-advertised" clause of Massdrop's return policy? If so, I can expect a lot of returns.
YavYan
At least yours works . Mine has a ton of noise.
Thanks, much appreciated.
Got mine today (finally). Initial impressions are that the construction is really solid. They seemed to have added tiny grooves into the knob so you can actually grip it. Sounds clean and able to push my k7xx and hifiman 400S up to distorted levels. Mine seems to roll back the bass a little.
EDIT: also port A is louder than port B, Port A also causes no distortion even on max volume
EDIT 2: after using port A now, this thing sounds fantastic and I am glad I waited after thinking about cancelling a few times
dnosic16
Thanks, really interested in this unit if it goes on Mass drop again. Can't remember, was this the version with the Psvane premium tube or a stock Chinese tube? Also, have you by chance tried it out driving a power amp or powered speakers directly? Seems a great unit for a small stereo plus headphone setup. Seem to recall that the two headphone outputs are configured to drive different impedance ranges, which would explain the difference in output between the two
hal55
I believe it is the psvane but the tube is sorta hard to access as far as I can tell you have to undo the screws that keep the unit together. I have not tried these with speakers but I don't think this would have any trouble with a smaller set up. Really enjoying it though. Brings out the best in my hifimans.
Any updates?
Aaron88
Just had a notification that it has shipped. Finally!
this one will be aded a lot in bazzar lol
With all respect, 3 weeks ago MD posted status including this exact quote: "they are still working to gather and pack the group's order for shipment to our warehouse in New Jersey". Again, "gather and pack" does not connote "they haven't produced them yet". In fact, they were not produced yet. Based on the group order quantity, this means the vendor has produced less than 8 units per day since the drop ended. Less than 8 units per day production, c'mon. The lack of transparency at this point is not a happy place for (almost) first time customer(s). After some effort my order was cancelled and refunded to my method of payment. Although I requested, multiple times, some form of discount or gesture of good faith for future order, either the CSR didn't read that, ignored it, didn't send my request to "management" as promised, or management read it and doesn't seem to respond either. Honestly - it's a bit off putting,
If I get mine before I'm old and lose my hearing , no problem ;)
Due to recent power failures at the factory, production is still underway and is now on schedule to wrap up by the end of the week. After factoring in transit times, fulfillment from our warehouse is now trending towards the end of August.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 8/22 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
ArthurM
i realize it's not massdrops fault but i'm really over this. i'm canceling my order.
Will cancelled orders be made available to those people who requested drop info?
Why is it taking so long?
Looking forward to hearing opinions on this unit shortly. Ticks all the boxes I need and very interested in getting one if it becomes available again. Just want to hear a few opinions first to confirm how good it is. Also, is the line output fixed or variable, from the description of it being able to drive a power amp I am guessing it's variable.
I heard there is a discount of some kind for late shipment? :o
Our vendor just reached out to inform us of a production delay. Production is slated to be complete on 8/5, so fulfillment from our warehouse is now trending towards the middle of August.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 8/8 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
**EDIT: Pushing Date Out
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thank you for letting us know. So you can cancel...I was told you can not. As much as I would like to own this product, I might have to cancel. Thank you for letting us know.
My unit started having noise after two days . How can I return it? I'm so disappointed. A long long wait and now this.
well. i didn't plan on it being a Christmas gift to myself, but given the time frame so far... :-D <- sarcastic smile... fyi..
Not to sound negative or anything but...can request to cancel? I am new to Massdrop and this is my 2nd item purchased from Mass drop, first is Funko Pop Civil war, and have not received any items. Could I request to cancel? I am sure Massdrop is great but so far.....not for me. Thanks in advance.
MandoAllDay
with massdrop you basically exchange savings for ship times, usually around 2 months for most items, its worth it for some items more than it is for others