The company sent the wrong knife. I am very disappointed. I submitted a ticket but still have not had any response. Hopefully I will receive some communication soon.
Redman415Hello @Redman415@gui3gui@Okanaganguy@pchoi9323@fauxstor - Oh no!! So sorry to hear this. Our logistics team is looking into the issue but let me follow up as well to find out what has happened. Please also be sure to submit a support ticket through the button in your transaction page. Thank you -
Redman415Hey @Redman415@gui3gui@Okanaganguy@pchoi9323@fauxstor - Sorry for the mistake! The vendor will be sending out replacements but we need everyone to submit a ticket. As I type this at 9:45am PT Tuesday 11/29, our customer service team has responded to all who have written in for this issue. If you haven't received a response yet please advise and we can assist. Thank you and we're doing our best to correct the shipping issue with the vendor asap!