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FlexGunship
6
Apr 25, 2017
Got mine yesterday. The right driver is almost completely dead; no sound at normal volumes. Anyone else have an issue with receiving defective headphones?
EDIT: James from Status Audio took care of this by quickly replacing my defective set. Top notch customer service saved the day. Thanks James and thanks Status.
statusaudio
15
Apr 25, 2017
FlexGunshipHey Flex - happy to help you out here. Gimme a shout @ james@thestatusaudio.com
FlexGunship
6
Apr 25, 2017
statusaudioThanks for the reply. I tried opening a help ticket with Massdrop. Wasn't 100% sure how to approach this. I've sent you an e-mail.
EDIT: James thanks for the quick resolution!
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