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Showing 1 of 60 conversations about:
ymax
13
Aug 20, 2014
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Please stop teasing us 'overseas' with these wonderful products. Changes need to happen on this website. It's depressing.
Kaboose
241
Aug 20, 2014
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ymaxIt could be STAX at fault not MassDrop, only certain entities are allowed to sell the product in each country, if your country already has an authorized dealer they may not legally be allowed to ship it to you. Not saying that is for sure the case, but it's one possibility.
Will
8470
Chief Product Officer
Aug 20, 2014
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ymaxHi Ymax,
Thanks for your post! International shipping cost is $81.66 ($57.74 to Canada) and I've added it to the drop.
Our goal is to make products as accessible as possible but there's a problem with international shipping. Whenever we post a product with costly international shipping (keep in mind, we have no control over international shipping costs) the discussion devolves into complaints about shipping costs.
I can't stress enough, we have no control over international shipping costs, so when discussions are being taken over by shipping price complaints it's only ruining the product discussion for other members since we can't do anything about the cost.
When it comes to international shipping, we will continue to add it where possible, but please don't spend time complaining in the product discussion. If you really want to complain to someone, feel free to send me an email and I'll talk it over with you (will@massdrop.com).
Thanks for your post! International shipping cost is $81.66 ($57.74 to Canada) and I've added it to the drop.
Our goal is to make products as accessible as possible but there's a problem with international shipping. Whenever we post a product with costly international shipping (keep in mind, we have no control over international shipping costs) the discussion devolves into complaints about shipping costs.
I can't stress enough, we have no control over international shipping costs, so when discussions are being taken over by shipping price complaints it's only ruining the product discussion for other members since we can't do anything about the cost.
When it comes to international shipping, we will continue to add it where possible, but please don't spend time complaining in the product discussion. If you really want to complain to someone, feel free to send me an email and I'll talk it over with you (will@massdrop.com).
ymax
13
Aug 20, 2014
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WillHi Will,
Thank you for extending shipping regions! Considering it has it's own amp/driver unit which adds to the weight, the shipping cost is pretty fair but some might not see that and I totally understand what you mean about shipping complaints taking over regular discussion. I've committed. Hopefully more interested parties will jump in!
Thank you for extending shipping regions! Considering it has it's own amp/driver unit which adds to the weight, the shipping cost is pretty fair but some might not see that and I totally understand what you mean about shipping complaints taking over regular discussion. I've committed. Hopefully more interested parties will jump in!
djsumdog
19
Aug 21, 2014
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ymaxI remember on a previous drop the shipping for a set of Swan M10 speakers seemed really high, but then when I looked at how much the same set cost locally (well, as close as I could find) it was still higher than the MassDrop price including shipping. The South Pacific is really bad about availability. I can understand people in the EU complaining since there are probably more suppliers/outlets up there.
Before I considering buying anything on here, I always look at the price from the nearly local distributor.
Before I considering buying anything on here, I always look at the price from the nearly local distributor.
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