The orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).
Just got mine today. confused that the dial second-hand appears to act as the chronograph second hand, and the second hand in the 6 o-clock chrono dial tracks seconds as normal function?
We just heard back again from our warehouse team about the final few units needed to complete the group's order and it appears a small backorder was discovered when taking inventory on the last shipment we received. Rest assured, we've contacted the vendor and the missing units are en route to us now and scheduled to land early next week. We will notify the group again once they arrive and have been shipped back out to you all.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (massdrop.com/transactions).
You can expect an update from us on 2/17 or sooner if something comes up.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).
We've touched base again with our warehouse team regarding the remaining handful of individual packages and they've notified us that majority have now been shipped with the final few slated to depart by the middle of this week. We will monitor this closely and update the group again as soon as everything is on its way.
Thank you all once again for your patience and expect an update from us by the end of the day Pacific Time on 2/11 or sooner if something comes up.
The group's order ended up arriving earlier to our warehouse in New Jersey and many of the individual packages have already shipped back out. We anticipate the remaining handful going out by the end of the week and we'll be sure to confirm once we've shipped everything complete!
We are thankful for your continued patience and you can expect an update from us by the end of the day Pacific Time on 2/8 or earlier if anything comes up.
The vendor informed us that the group's order was picked up and is on its way to our warehouse. Based on the tracking provided, the order is scheduled to arrive 2/2.
Sometimes shipments get delayed en route, but we will keep the group updated throughout the fulfillment process and notify you all if anything causes delay.
Thank you for your patience. Expect an update from us on 2/3 or sooner if something comes up.
If you have any questions, please visit our Help Center (massdrop.com/helpcenter).
We've been in touch with the vendor and they've let us know that they are still working to gather and pack the group's order for shipment to our warehouse in New Jersey. We will continue to check in with them throughout the fulfillment process and update the group again as soon as everything is en route to us!
Thanks for your patience and expect an update from us by the end of the day Pacific Time on 2/1 or sooner if something comes up.
It’s a go! Thanks to all of you for being a part of this successful drop. We have submitted the group’s order with the vendor for the Timex Weekender Chrono Quartz Watch. They are currently preparing the shipment and once we receive it at our warehouse in New Jersey, we’ll separate everything into individual orders and send them out to you! We expect your orders will be in transit from our warehouse by 2/2.
In the meantime, we’ll do everything we can to update you on information we receive from the vendor about your order status so you know the location of your order throughout the process.
Thanks again for being a part of this community! You can expect an update from us by the end of the day Pacific Time on 1/25 .