Windham Backing Fabric

Hi @babylee and @megb Sorry to hear that the fabric doesn't meet your expectations. As a community commerce site, we list products based on what our community wants. By only offering products that people have requested, and only selling the exact quantities, we're able to offer people very competitive prices versus traditional retail. With this also comes the responsibility that the community (not us) decides what's "good quality vs bad quality". This print by Windham is extremely popular and many quilters have voted for it and subsequently joined the drops (we've run 3 drop from them so far). https://www.massdrop.com/vote/108-backing-fabric Consequently, we do not have a refund policy for products because it would ultimately increase costs to the community. In the cases where the product is defective, then we work with the manufacturer to replace it for you.

I have sent an email to the support team. Will see what they suggest.

I, too, am disappointed in the quality. It is exactly as you say, babylee, thin, thin, thin,.