Creative Sound Blaster X7 DAC/Amp Combo Discussions | Drop

Jul 13, 2015

unbornchickenyep, i do (latest drivers and firmware). do you also only get it on your computer? i've contacted creative and we managed to narrow the source down to my PC, which is running windows 7. the unit seems to work fine with my ps3, my smartphone, and bluetooth'd ipad. it's unclear whether it's a software issue related to windows or hardware, but i'm tired of the troubleshooting. i've contacted massdrop multiple times for a replacement and have yet to get a response.
you can also start a warranty claim on creative's website for a replacement, but you have to pay for shipping the unit to them.

Jul 13, 2015

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Jul 13, 2015

grumpy1471are you using the x7 with windows? if so, try quickly raising and lowering the system volume by tapping on the arrow keys (click on the volume icon on the bottom right of your screen first). do you get crackles/pops?

Jul 13, 2015

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Jul 13, 2015

i've never had that crackling/buzzing artifact when i was using my xonar dx sound card. there's also sporadic, random crackling when i play games, especially when there are loud sound effects involved. popping can be heard when i receive messages or call someone on steam. system and in-app volume are set to normal listening levels, so it's not the signals being overcharged. also, just because you've had the issue all along, it doesn't automatically mean "there's nothing wrong." i'd think creative would have acknowledged it by now if this "crackling" is the norm (protip: they didn't, i've emailed them).
why would i deliberately try to find something wrong with the unit and go through the hassle of sending it back for another unit? you don't test things you buy for defects? maybe money comes easy to you, but $300 ain't chump change to the average joe. stop taking criticisms/complaints of this product personally. they're about the product, not your character. it boggles me why you were so quick to make such a polarizing statement after reading a single comment from me, maybe it has something to do with your username.

Jul 13, 2015

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Jul 13, 2015

you filled in the blanks and jumped to your own conclusion, i'm not at fault here. i simply asked you to perform a test with your x7, there was no immediate need to describe my problem to you.
"Sounds like you want to find something wrong with the X7" can be easily and reasonably interpreted as a jab at me, going on the defensive would be the logical response (and FYI that is not an "extremely defensive position," i would reserve that description for name-calling). you should be clear in your wording as well if you wish to not be misunderstood.
my past posts are reasonable complaints and comments regarding the experience i'm having with this drop. i wouldn't say starting to complain after seeing the shipment get delayed for 2 weeks and waiting for 5 days without a reply from massdrop's support team is being "quick to be unhappy." if i was quick to be unhappy i'd have asked for a chargeback from my bank without saying a word on here.

Jul 13, 2015

Jul 13, 2015

In his defense, he still uses words such as "butthurt". Take it easy.

Jul 13, 2015

Jul 13, 2015

unbornchickenMine is fine - I'm using the USB connection and tried with 2 headphones + powered speakers, running Win 8.1. Does it make a difference if you toggle Direct Mode?

Jul 13, 2015

Jul 14, 2015

woviey mad?

Jul 14, 2015

Xyrvyre

Jul 15, 2015

iGrenadeUsing the word 'butthurt' must cause traumatic memories to resurface. I'd hate to think what happened to them... the butthurt must have been terrible.

Jul 15, 2015

Jul 15, 2015

XyrvyreSounding like kids who just learned a new bad word and can't stop using it... no one cares.
Next you're going to say "Obviously you do!"

Jul 15, 2015

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Xyrvyre

Jul 15, 2015

wovieCongratulations, you're starting to develop the ability to predict what people's responses will be! This is an important step on the way to being able to think before you speak.
Before you know it, you'll be saying nothing at all, and we'll all be the better for it. :)

Jul 15, 2015

Xyrvyre

Jul 15, 2015

iGrenadeHave you been able to test the X7 with optical-out on your PC, or have you just been using USB?
I'd test mine, but it hasn't arrived yet.

Jul 15, 2015

Jul 15, 2015

XyrvyreRight, because every other post saying "Massdrop sucks, I can't take these delays" is better.
And don't forget "y mad?" "still butthurt lol". Thinking before speaking indeed!

Jul 15, 2015

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Jul 15, 2015

Xyrvyrei finally got a reply from massdrop and sent mine in for a replacement. hopefully the issue goes away with a new unit.
i'll try optical out as a last resort if i still get issues, thanks for the suggestion.

Jul 15, 2015

Jul 15, 2015

woviey mad? still butthurt lol!

Jul 15, 2015

Jul 16, 2015

iGrenadeYou mean after all that bitching and moaning you ended up with a defective unit? Haha, too good!
My unit is super crisp, clear and clean... my system has never sounded better!

Jul 16, 2015

Jul 16, 2015

wovierofl butthurt! xD

Jul 16, 2015