Fjällräven Men's High Coast Trousers

I just got my refund. Massdrop held $70 of my money for a full month while delivering nothing but pain. Meanwhile, I researched the product, figured out what size to order, placed the order, waited weeks to receive it, found out they got it wrong, requested to return it, dealt with a stupid runaround to get Massdrop to send a return label, printed the label using my own print supplies, repackaged the wrong item, taped the label on, drove to the UPS store to drop it off, and waited more weeks for the refund to be issued. I have exactly nothing except a lot of wasted time and effort on my part. Massdrop had $70 of my money collecting interest for a month. And this is the second time I've had to put up with all of this. I am done with Massdrop. I'd rather pay a little more to deal with companies that give a shit, and don't fill my mailbox with spam all day long.

There's only one way to "make it right," and that's to send exactly what we ordered, even if it means that Massdrop has to eat some cost. That's how any respectable business would "make it right."

Wow. What a tremendous disappointment. Just received the High Coast "Hike" version today out in California. Curious, did ANYONE get the correct pair? This is the second time there has been a major SNAFU with MD and Fjällräven pants that I've wanted to order. Will be returning for a full refund as these were also the "long" version. At this point, the discount MD offers is nowhere near the headache and wait time for these pants.