LG 55/65" E7P OLED 4K HDR Smart TVsearch

LG 55/65" E7P OLED 4K HDR Smart TV

LG 55/65" E7P OLED 4K HDR Smart TV

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(23 reviews)
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I just received my 55" E7P. I need to return it because something came up and I can't afford it right now. It's still in the box in which it shipped. Massdrop doesn't return items that are not defective or damaged. Any ideas of how I could return it?
Ordered 30-May-2018, promised ship date of 18-June-2018. Shipped 18-June. Arrived in Texas 20-June. My last TV was from 2008, but I am amazed by increase in Picture Quality. Colors are luminous, contrast truly appears infinite. The move from 1080p to 2160p scanlines (2x) does give a picture that looks about twice as clear. Some cool features of the OLED - UltraLuminance re-routes power from dark areas to bright areas - Wii style remote (cursor on TV) in stylish silver color - Magic Sound Tuning - microphone in TV listens to room ambiance and adjusts
New to MD, just curious if the price of last drop was less than $1800 for 55E7P? Thx ?
Curiousness
Yeah, it was $1,699.
So the estimated ship date is the 19th, but I noticed that several people from the last drop reported receiving theirs ahead of schedule. Based on that, is it unreasonable to hope that they start shipping this week? This is my first drop, so I'm not really sure what to expect yet. I joined on the 30th, and the anticipation is killing me. haha.
Everyone was talking about a warranty email. I just went to LG and entered the serial number and everything popped up even with seller as massdrop. It says coming soon as UPS still says it wasnt delivered...
So I just opened my 65" TV, after some issues with UPS shipping, and had to go pick it up at their center. Like other comments below there was a some damage to the outside box.
Once home the TV box corner had some damage (see pic), and once we opened it up glass starting falling. The back of the TV is totally shattered and obviously this was dropped on it's corner at some point during transit.
I have already sent an email to Massdrop, contacted UPS (who are closed till Monday), and I am not looking forward to what could be a headache of a replacement!!
So disappointed after the wait...and now who knows how long to get this settled!
Ryerland
What is going with UPS, MD needs to have serious talk to head of UPS or something. Way too many tv arrived damaged.
Ryerland
This is why I'll probably spend the additional $100-200 and get the TV from Best Buy and put it in my car with a warranty for the next 3 years. If it breaks at anytime Best Buy will get me a new one. For something this expensive and this large I don't trust a shipper to bring this to my house in any condition.
I received my 65" TV yesterday. The outside shipping box had some damage, something was obviously laid up against it in shipping and there was a small hole in it. The actual TV box was in good shape and there was no damage to the TV at all.
I am glad I was able to work from home the day of delivery as the UPS driver basically just dropped the box off and started to walk away, I asked him if I needed to sign anything and he said no. Would have been sitting on my porch for a few hours if I hadnt been at home.
The TV was in perfect condition and no issues with the screen, pixels, etc. Hopefully wont develop any of the issues other have mentioned below.
I was nervous about making such a large purchase initially, but can say I am very satisfied with the purchase.
Will leave a review rating after using the TV for about a week.
Edit: Forgot to mention, I received an email the week prior to it shipping about the warranty info.
Edit 2: The comment above reminded me, whoever is packing the outside box should definitely include more Styrofoam padding. I know the boxes have arrows pointing up, but the UPS drive unloaded it on its side to the street (not roughly) and then it was partially upside down on his dolly to the house. My outside box only had a single piece of foam on the top so wouldnt have done well if others had it upside down in shipment. The sides could also have used more packing as well, as I mentioned above that the sides were dented in pretty good. Not sure if Massdrop is packing the outside shipping box, but if so, they should definitely insulate them a bit more. Perhaps fill the sides with the Styrofoam curls or something and def add more to the top. Very glad the UPS people who handled mine weren't overly rough with it.
Anyways, to sum up..was a GREAT deal from Massdrop and have been extremely pleased with the TV so far. Just sounds like some people are having issues with the handling of the boxes in shipment that might need to be looked into.
Well mine arrived today from the drop that said it would ship on June 5th. The outside box had some small dings but over ok. The outside box had a stamp on it for buydig.com which I found interesting. But the TV box inside the other box was in great shape and no issues. The TV is now connected and working fine. Everything was new and as Massdrop has advertised.
the only issue I have is that I have not received the email for the warranty as of yet. I am still waiting on that and I will contact Massdrop about it.
I was concerned about making a large purchase like this but as of right now it worked out. If anything changes I will come back and post about it.
The LG OLED65B7A is on sale on Amazon right now for $1,894.95
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The primary difference is that the LG OLED65B7A model doesn’t include any of the advanced audio features that the other LG OLED models have. But if you are running your audio through a Dolby Digital capable AV receiver with separate surround speakers, as I am, then you don’t need the advanced audio features on the TV itself and the savings is significant.
Wetbrat
IIRC E7 has a built-in dolby atmos support while it doesn't support external receivers with atmos yet.
Iv never purchased anything from here. How legit is it?
RMacRo
I've never purchased a big ticket item but it's been great for clothes and smaller items. I like their selection of stuff.
Sigh, looks like I missed out on the 65" version again.
Hoping I get it this time around - was shipped to me last time but the idiots at Fed Ex couldn’t find my address even though it took 15 seconds on maps, 15 seconds on google earth- they didn’t even call when to give me a timeline or question the address - only response I received was to tell me they sent it back to massdrop. I called and they couldn’t resend it even though it was still at my regional Fed Ex center - pathetic
WhiteMtMan
The same has happened to me before with massdrop and Fedex, and yet no other online business has ever had an issue with my address. It makes me think this is something they should look into more closely.
mullinz
New drop now- gonna try it one more time
I missed this one. Any idea if it will happen again anytime soon?
SkiBumJ79
Its here now!
I just got UPS sending me an email it saying it will be delivered tomorrow. Says originating in Edison, NJ. I would be really impressed if they manage to get it from Edison, which is basically NYC, to Miami in one day on ground. Also odd that the weight shows as 122lbs when the shipping weight is 67lbs.
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Wow. They have pretty much never approved any of mine much less them. Ill put it in. Thanks!
jpezzulli
Well the initially rejected mine but i would up with a check in mail today for 500 bucks saying they rereviewed my claim!
When you think the drop ends tonight but it ended last night...
sadness
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Heard it from the Boss, A8F will be in June, any thought on getting that? I am holding onto my money till that Tv makes a show on MD. In my case, it worked out for the better that my LG came with its screen cracked, couldn't be more fortunate.
satseh
Really waiting on the 65 e7p to come again, but maybe would consider the c7p.
I love love love this tv. It is quite amazing. Relative's cannot believe the picture quality. One thing im not sure of though, when you turn the tv on. It does its start up sounds. They sound distorted and crackling. But the sound from a show blows me away. I hardly ever use surround anymore. The sound is so crisp and clear its kind of mind blowing that the 4.2 can produce that good of quality. More bass is all it really needs. But i do wonder if i can shut off the start up and shutdown chimes?
Just jumped on this after sitting on the fence for the last couple days. Can't wait to get it in a couple weeks.
If I buy the LG 65" E7P now before the drop ends, will I be eligible for returning this tv if it comes with any damage? Thanks.
reed881
From what I understand, you can refuse delivery if the box looks damaged etc.
If the box looks alright but the TV is damaged, you can contact support and they will make it right for you.
I just bought this, and frigging LOVE IT. I'd definitely recommend!
Does it have 8 panel or 10 bit panel???
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Thanks
Artandrade
Came across the same topic in AVS forums and everyone was saying this was a bait and switch tactic used by some vendors which means nothing as the forum was saying an 8 bit does not exist. This is just what I read so not sure the accuracy or not, but 8 bit existence comments seem to be dismissed easily on that site.
You can find the LG C8_65 for the same price as this LG E7 from an authorized retailer as well (not saying Massdrop isn’t).
Go to Greentoe.com, search for LG C8 and make an offer of $2,500; few hours later a retailer will accept your offer and it ships next day.
You can actually do this with other TVs; LG E7 as an example is averaging $2,300-$2,400 or so.
Any offers you make has already Tax and Shipping accounted for; be advised, once you make an offer, you can’t cancel it.
It is 60hz guys, definitely not worth the price, look for 120hz plus at a price this steep. What a rip off
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Sorry, meant to say 120 Hz, not 125 Hz.
Tntierney
Not sure where you are getting your information from but all the LG OLED E7 series has native 120 Hz refresh rate panel.
The dimensions listed are both for the 65". I need to know the W/H/D of the 55" model to see if it will fit in the space I have.
rymas1
  • Wall Mount (WxHxD)48.7" x 30.2" x 2.2"
  • W Stand (WxHxD)48.7" x 30.2" x 6.9"
  • Shipping (WxHxD)53.5" x 34.6" x 6.9"
  • TV without Stand Weight37.7 lbs
  • W Stand Weight40.8 lbs
  • Shipping Weight54.7 lbs
Couldn’t be happier with my 65e7. Wall mounts beautifully with the lg slim articulating mount . Still waiting for lg warranty confirmation though.
search
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M1SSLED
Any update on the warranty? I emailed them (Massdrop) about a week ago and they said that I should be expecting the warranty information directly from the vendor any day now. I've had the TV almost two weeks already and still haven't heard a thing!? Any luck on your end? If I don't hear from them soon I'm going to go shoot them another email. But yeah, speaking on Universal remotes I also have a Harmony but I have to say that the "smart" remote that comes with this TV is really giving my Harmony a run for its money. The only downside I've found is not being able to change the audio Input on my audio receiver but that's not really a problem for me anymore when I have everything plugged directly into the TV and the audio out running to the receiver. Where on my old tv I didnt have enough inputs on the television or a Dolby audio out. So everything needed to be on a separate channel. With this tv and remote everything is such a breeze. Just plug in your device, select the brand and wah-lah it works. Unless I end up getting more devices in the future it looks like that Harmony remote is getting tossed in the drawer for this new "magic" one! I seriously love everything about this TV. Best purchase I've made in a long time! Sorry if I went off on a tangent but yeah, I'm excited as I'm sure you are too. But yeah, please keep us informed if you have any updates about that warranty. It'll be appreciated!
JoeChrist34
I emailed support regarding the warranty. Haven’t heard back yet. As for the remote it’s okay. My problem is that the tv hdmi Cec does not play well with my denon in command receiver. So for now I’m sticking with my harmony remote.
Strongly recommend you all buy this from the store, you will be better off. I received my TV on May 1st and it was broken (screen broken). I contacted them and they gave me RMA receipt and UPS label. I sent the package back on May 2nd and they received it on May 4th. Well its now May 17th and still no refund. These guys are not like amazon, if you are lucky and get you TV as expected great, but if something goes wrong, do you really want your money tied up for so long?
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Hey Mustafa. Who did you get in contact with? LG directly or Massdrop? I had damage in shipping and reported it to Massdrop and they advised me they'd be sending me a return label, but 19 days later I still don't have one.
dementedlogic
It was mass drop. I would just contact them again
Which model year is this TV
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thxs
thxs
Last I looked Hawaii is part of the USA. Maybe you guys should take the free shipping to USA badge and replace it with free shipping to contiguous US.
Thanks for making this drop possible. I bought the TV a couple of drops ago, and it's working flawlessly as a beautiful addition to our living room! The price makes it all the more better. :)
One note for the MD employees about the posting - similar to amazon, the images you show of the HDMI port layouts seem to be from the 2016 version of the TV (and maybe all the images? I think the soundbar clearance looks tighter on the 2017 TV) . On the 2016 all 4 HDMI/3 USB ports are on the side of the TV as shown in your images. The 2017 version has 3 HDMI/1 USB ports on the side , and 1 HDMI/2 USB in the back. You can see the 2017 layout here: http://www.lg.com/us/tvs/lg-OLED65E7P-oled-4k-tv
I'm new here. Saw the price and immediately pulled the trigger on this. The 65"version would be perfect in my living room. Will update how this whole experience worked out. Thanks to the guys on massdrop who make this possible.
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Thanks for the reassurance. I'm assuming you already own one. How was your experience through Massdrop and how do you like your TV?
Sorry. I see that you had already posted extensively about your experience with this a couple of days ago. I'm glad you are very happy with your purchase. Cheers.
Has anyone gammed on this tv. Is fast motion blury?
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Teadybear
I've had this TV for about 9 months now and mostly game on it. Hands down best video game picture I've ever seen on a TV. Virtually no blur, the picture is crystal clear and if you have a console that can use HDR you're in for a treat.
revenant221
No burn ins yet or anything?