Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
While the drop stated the O2 will be shipped with your choice of "110V or 220V AC Adapter", it didn't state what pins the supplied power adapter would come with. Nor was there an option to choose during the checkout process. The assumption was that if I chose the 220V option, and it was shipping to Australia, the adapters would come with pins for Australian electrical sockets. This was a false assumption.
The included power supply states its specifications as: Class 2 Power Supply Model: SP240-12 Input: 240VAC 60Hz Output: 12VAC @220mA
I'll admit that I'm not an electrical engineer, but the "240VAC 60Hz" seems to be a mismatch for Australian conditions of 220-240VAC @50Hz.
The options now are:
1. Ask that Massdrop issue power supplies that are suitable for Australian conditions. I.e. 220V, 50Hz and with Australian pins. Unlikely this will happen, but I can be optimistic.
2. Purchase a travel adapter for the power supply, at additional cost, which adds unnecessary bulk.
3. Purchase a completely new power supply for local conditions which is suitable for use with the O2.
Presumably drop participants living in other countries that operate on ~220VAC (Hong Kong, UK, many European countries) are experiencing the same problem. Can a Massdrop rep please comment on the option of shipping suitable replacements that match our respective local conditions.