Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 64 conversations about:
JaleesaG
1550
Marketing Team
Aug 27, 2018
bookmark_border
Hi everyone,
We just received the latest update from Klymit on the Massdrop x Klymit Ultralight Double Sleeping Pad. The necessary revisions announced in our last update are taking longer than expected and, unfortunately, we’re now tracking for a late-September ship date. We apologize for the additional wait and want to thank you all for your patience in spite of the multiple delays.
We’ve worked with Klymit to add an additional credit for $30 to your account. This is in addition to the $15 credit from the initial delay. This credit will be automatically applied to the next drop you join. If you don’t want to wait the additional time you can cancel your order via the transactions page: https://www.massdrop.com/transactions
We’ll provide an update with the latest information in mid-September to keep you all in the loop. Again, our apologies for the additional delay and we’re working to get your sleeping pads to you as soon as we can.
Aug 27, 2018
AlexMP
6
Aug 28, 2018
bookmark_border
JaleesaGI appreciate that you're recognizing that this is getting absurd, however I would much rather be receiving cash back instead of a credit. This should be easy enough to do once this thing finally ships since you are able to refund cancellations.
Aug 28, 2018
AlexMP
6
Sep 1, 2018
bookmark_border
AlexMPAlso, with all of the changes required for these pads are they still going to meet the original specs? I'm going to be really sad if I waited this long only to have it be a standard double.
Sep 1, 2018
mbeeezy
78
Sep 5, 2018
bookmark_border
AlexMPI never even considered that a possibility. I will actually cry.
Sep 5, 2018
AlexMP
6
Sep 21, 2018
bookmark_border
JaleesaGAny updates on this? Being as how it's almost the end of September I've been expecting to see a post any day now about how Massdrop is sure they will be shipping in November.
Sep 21, 2018
View Full Discussion
Related Products