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Product Description
A versatile cookset for the solo backpacker, the Hybrid Summit includes a titanium pot, a multipurpose cup, a lid that doubles as a potholder, and a mesh bag to store it all when you’re on the go. The pot has a 28-fluid-ounce capacity for cooking your favorite camp meals, while the cup and lid are made from heat-resistant silicone in a bright yellow color that’s easy to spot in your pack Read More
My Titanium Summit Solo Cookset arrived over the weekend and it is in horrible condition, it looks like it was run over with a fork lift and it is unusable. I have tried contacted Massdrop for information on returning the package so that I can get either a refund or a replacement but they have not responded to any of my efforts to contact them.
At this point, It seems filing a complaint against Massdrop with the better business bureau is my only option. Does any one know of any other options I could try to get a refund?
Thanks, my VZ account is an older one that I haven't used in years so I didn't think to check it, but I guess its the account associated to my facebook account and that's how I signed up here. I checked the account and located the email.
Thanks again
My review after using it a couple dozen times... (I've been using a Snow Peak 600 cup almost exclusively for about 8 years, prior to getting this 800, so a lot of my comments are implicitly comparing the two.)
Packing is easy, the 800 is big enough to hold my 4 oz fuel can, stove, lighter and some coffee+tea packages with a little space to spare.
The silicone "cup" is pretty useless. It gets floppy when you warm it up, so drinking out of it is a real pain. As a cozy, it works well to keep the pot warm, but it expands when heated, then falls off /every/ time you pick the pot up. They need to either change the material to one with a lower thermal coefficient, or make it smaller/tighter.
The lid is likewise too fiddly. The little wings bend easily parallel to the handle axis, so you must be very careful putting it on the pot or you end up dropping it into the contents.
The rim on the pot is a folded flange, sized to hold the lid in place. Coming from the 600 with the nice rolled lip, drinking out of it is moderately uncomfortable. (Yeah, this is pretty trivial, but I noticed it, so I thought I'd mention it.)
The squarish bends on the handle are a big win. They are angled so that holding the cup upright is easy and very comfortable (compared to the D handles on the 600, which are impossible to control, as the handle just slides through gloved hands and you end up spilling things frequently).
Another win is the position of the handle, which is quite high, keeping it out of the flames, so I have yet to use a hot pad to pick it up off the stove. My 600 has discoloration on the handle from getting too hot, but the 800 has stayed unscathed as yet.
I originally got this because the 600 seemed a bit small, but now that I've used the 800 for a while, I find that 600 seems like a better size.
Am I the only one that finds it odd that the pot has absolutely no markings on it? I wonder if this pot is made in China instead of Japan since it isn't marked with country of manufacture or with Snowpeak.
I have had one of these for a while. I take it with me whenever I travel, not just camping. It is really great as a mug, especially in that it is very innocent looking and the nearly 1l capacity is much greater than it looks. Put two beers in it and sit by the pool, and nobody looks twice at it. I don't use the yellow cup as a cup or bowl, but find it makes a good cozy to help insulate.
chugger
Mar 1, 2017
In the description, under "Hybrid Summit Solo Cookset", it says "Stove made in Japan".
Shouldn't that read "Pot made in Japan"?