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Product Description
Great as a stand-alone shirt or a soft, breathable base layer under an insulated shell, each of these WoolPRO tops is made entirely from 18.5-micron, 195-gram merino wool. The Agena features a high crew neck to keep out drafts, while the Scout has a quarter-zip collar for temperature regulation Read More
Thanks again for joining this drop! We have submitted the group's order with the vendor and they are working hard to prepare it for shipment.
We are currently working towards a new update system to reduce confusion in the Discussion and in the interim, all future updates on this drop will be sent directly by e-mail. Please verify your email address is correct under your settings so that you receive the latest updates for the group. You can change your settings here: https://www.massdrop.com/settings/user_info
To read more about the new updates please go here: dro.ps/updates If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Avoid their products. While it is comfortable, I have used this like three times and it already has a hole. Their customer service website 404s (http://www.woolpro.cc/customer-service).
Again, as I said earlier, that link is broken. If go to the site and click on "Customer Service", it seems to work. I'll email CS@WOOLPRO.CC as it says on the site (no clue why you couldn't have said that here).
Regarding care instructions, I have plenty of merino wool products that don't have holes in them after using them three times. Do you have care instructions on your website?
I have a question each on sizing and returns.
Based on the sizing chart provided, I would be ordering XL which is what my current measurements point to.
However, having read the discussion from the bottom up, I see that some people report the fit as being tighter while others report it being too baggy so I am not sure what to think.
Anyone have experience with XL ?
Your Juno shirt dropped previously was listed as a Final Sale but this one is not.
I am taking that to assume that returns are OK on this item and will be accepted for size issues ?
nikonf5Thanks for your questions. Other Massdrop members or WoolPro staff can help you with your sizing question.
All purchases on Massdrop are always Final Sales and it's stated in the shipping terms at the bottom of the main page, just below the Specs (see screenshot below). We used to highlight this specifically in apparel drops as there is always a question of fit when buying online. That is one reason we make such great efforts with our product info, photos and community input - to help you buy online when you can't try it on in person. Thanks for asking!
nikonf5Thanks for reaching out. Our sizes are an athletic, next to skin fit. If you followed the sizing on our fit chart, you will get the correct size!
Hi Massdroppers! Excited to run this drop as our website gets a FRESH look! Any questions regarding color, style, fit, etc. please don't hesitate to reach out!
AlliMarrierI am the support business so I like to get rid of ambiguity when helping people out.
Your reply seems to indicate you think its a design flaw.
It isnt, although I CAN see those errors too but thats not what I was talking about.
What I was referring to is much more basic and makes your site practically inaccessible.
Below, I have attached two images showing what trying to hit your site looks like in both browsers previously mentioned.
Again, I have worked around this, this is just an FYI.
Individual shipments are being prepared now! Our warehouse team received the group's bulk order earlier and have already broken everything down into the individual packages. As soon as your package is scanned into the courier's system an email will be sent with shipping confirmation and tracking info.
Expect another update from us on 12/22 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Bulk order shipped! The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 12/13.
Expect another update from us on 12/15 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Thanks again for joining this drop! We have submitted the group's order with the vendor for the WoolPRO Scout or Agena Merino Shirts and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 12/13.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 12/6.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).