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Showing 1 of 2751 conversations about:
Pelmen
0
May 18, 2016
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I contacted customer support with an issue with my headphones. Whats the response time from them? It's been about five days
May 18, 2016
Buckbrick
521
May 18, 2016
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PelmenWhat's wrong with your headphone?
May 18, 2016
Pelmen
0
May 18, 2016
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BuckbrickWooden cup separating from the headphones. Pretty big gap
May 18, 2016
Taures
49
May 19, 2016
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PelmenWithout any photos, it's hard to say if there is really a problem with your phones or not, but if you're referring to the gap between the cups and the cans, it's a vent that is meant to be there. Check out the close-up photos on the description page.
May 19, 2016
Pelmen
0
May 19, 2016
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TauresHere are some pics that I sent them.
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May 19, 2016
Buckbrick
521
May 19, 2016
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PelmenOh my, that's definitely not right.
May 19, 2016
Taures
49
May 19, 2016
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PelmenYeahhh, the gap in your second photo seems pretty big. It is possible to remove the cup and maybe reseat them properly, but I would recommend waiting for a reply from MD before resorting to anything on your own. Hope you hear from them soon!
May 19, 2016
Inabit
59
May 19, 2016
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TauresMIne has a gap between the wood cup and metal frame, but the space between is even all around the cups and not as large as in photo #2
May 19, 2016
Pelmen
0
May 20, 2016
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Im in USA its been a week since I sent a message. A little bit worried!
May 20, 2016
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